Average call center - Insurance Advisor BrokerLink Employee Review

Good place to start off. Whether you want to dabble in insurance or use this as a stepping stone, they do have a thorough training program. Depending on the people you work with, they really make this job tolerable as well.

There’s is too many places to start, I may need chat gpt to help me keep this clear and concise. 1) work life balance would not exist if it were up to this company. They would work you 24/7 if they could get away with it (they will shamelessly use corporate lingo to insinuate this regardless lol) 2) career growth here is something they like to dangle in front of you. It’s almost like they use your career aspirations as ammunition to get what they want from you. Their best interest comes before yours. And you better believe the goal post will always be moving 3) I never really was exposed to what it feels like to be treated as just a number until I worked here 4) the amount of changes they will stuff down your throat and expect it to have no impact on your overall performance while adjusting is truly mind boggling 5) you will not be paid fairly. So maximize the training and experience, and leverage it to go elsewhere to really get paid what you deserve

Benefits are good, people and coworkers are friendly.

Management is out of touch, untrained, your work load increases and no compensation given. They have removed all the receptionists from small town offices and are moving to a call center model. They have way too many operating systems and works flows are convoluted and are not meant to help your workload but rather their analytics for tracking work and sales. The salary brackets are low compared to other large companies and bonuses and raises are minimal. Not a lot of growth opportunities. They have an employee survey each year and they advise the employees to only put good answers and high scores, as it reflects for management bonuses and overall company scores, its very skewed.