Q: What are the top reviewed jobs at British Airways?

Cabin Crew (765) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (58) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (45) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

Question 1

Does British Airways pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at British Airways?

Accepted Answer

63% of British Airways employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at British Airways?

Accepted Answer

Cabin Crew (765), Customer Service Representative (139), Mixed Fleet Cabin Crew (116), Cabin Crew Member (100), Customer Service Advisor (58), Aircraft Mechanic (55), Customer Service Agent (53), Airline Pilot (49), Flight Attendant (45), Customer Service (40), Project Manager (40), Ground Operations Agent (35), Manager (35), Customer Service Manager (33), Pilot (30)

Question 4

What are the pros of working at British Airways according to real employee reviews?

Accepted Answer

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 174 reviews)); "Great to travel and meet great people" ((in 167 reviews)); "Good benefits and discount travel" ((in 128 reviews)); "travel benefits are good for your self only" ((in 67 reviews)); "The training was good but intense." ((in 60 reviews))

Question 5

What are the cons of working at British Airways according to real employee reviews?

Accepted Answer

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 241 reviews)); "Low pay and not looked after" ((in 204 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 156 reviews)); "low salary and hard to move up the ranks" ((in 91 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 70 reviews))

Question 6

What are employees saying about British Airways redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways redundancy and their outlook for job security at British Airways in 2026.

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Worst Management - Customer Service Advisor British Airways Employee Review

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