Working at British Airways | Glassdoor.co.nz

British Airways Overview

www.ba.com
Harmondsworth, England (UK)
10000+ employees
1919
Subsidiary or Business Segment
Airlines
$10+ billion (NZD) per year
Competitors

Lufthansa Group, Emirates

A member of the royal family of European airlines, British Airways (BA) carries passengers and cargo to more than 150 destinations in some 75 countries from hubs at London's Heathrow and Gatwick airports. The carrier operates a fleet of about 240 aircraft ... Read more

Mission: To Fly. To Serve.

British Airways Reviews

  • "Come fly with us"

    StarStarStarStarStar
    Current Employee - Associate Director in London, England (UK)
    Current Employee - Associate Director in London, England (UK)

    I have been working at British Airways full-time

    Pros

    Customer service is very good

    Cons

    Not everyone pulls in the same direction

See All 1,141 Reviews

British Airways Photos

British Airways photo of: Mixed Fleet Cabin Crew
British Airways photo of: Mixed Fleet Cabin Crew
British Airways photo of: Cabin Crew
British Airways photo of: Mixed Fleet Cabin Crew
British Airways photo of: Cabin Services Manager
British Airways photo of: A380 Heathrow
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British Airways Interviews

Experience

Experience
63%
19%
18%

Getting an Interview

Getting an Interview
89%
4%
3%
2
1
1
0

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Commercial Analyst Interview

    Anonymous Interview Candidate in Heathrow, England (UK)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at British Airways (Heathrow, England (UK)).

    Interview

    Online application, telephone interview, online tests, in-person assessment (case study and then a strengths interview). Easy application process up until in-person assessment and the interviewers were friendly.

    However, the lady I met at the careers reception desk at Waterside was very rude and despite giving her accepted paperwork for ID verification etc. she said she could not accept it. Additionally no expenses are paid which is disappointing, even more so when they don't even bother to give feedback - given I took a whole day out to attend it does not take long for a quick email or follow-up call.

    The case study element of the interview was challenging, mostly due to it taking a very different format to the majority of consultancies, professional services firms or even investment banks. A little note to advise candidates to brush up on Excel skills prior to the interview would have been nice, at least for candidates who tend to use other (and more complex) programmes to analyse data. It was a curveball that then set the tone for the rest of the process.

    Interview Questions

See All 436 Interviews

British Airways Awards & Accolades

  • Ranked number 1 employer for Logistics, transport and supply chain, The Guardian UK 300, 2018
  • Top 100 Graduate Employers, The Sunday Times (UK), 2018
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