It's who you are and who you know, and if your face fits - Customer Service Team Leader British Airways Employee Review

Users say... "Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" "Great to travel and meet great people" "Good benefits and discount travel" "travel benefits are good for your self only" "The training was good but intense." 

Users say... "Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." "Low pay and not looked after" "Long hours and too many short turnarounds on longhaul destinations" "low salary and hard to move up the ranks" "There is no work life balance and the pay does not reflect the companies expectations."