Worst place I have ever worked - Customer Service Agent British Airways Employee Review

1.0
25 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Staff try to be encouraging

Cons

Long stressful hours underpaid constant monitoring no trust antiquated software systems constantly slow and failing awful customers shouting at you constantly as ba customer service so poor baggage situation at heathrow appalling staff leaving every day staff travel scheme poor. We even gave to pay for our own pens and paper for notes and have to sign into computers in our own time giving ba at least a week a year in unpaid work. Do not go there!!

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Cadet starting pay is $70,000

Cons

No cons to tell about

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