Toxic culture with bullying and micromanagement - HR Advisor BrightHR Employee Review

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company has no pros

Cons

Bullying behavior from managers Discrimination Micromanagement Bad culture My advice would be not to join this company

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BrightHR Response
3d
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience at BrightHR did not meet your expectations, though we are grateful for this opportunity to learn more about your feedback. We are particularly concerned to read your comments regarding bullying, discrimination and workplace culture. BrightHR takes allegations of this nature seriously, and we are committed to maintaining a professional working environment where employees are treated with dignity and respect. We take a strict zero tolerance stance to bullying and harassment at any level. Instances of such are acted upon in line with the processes outlined in our employee handbook. We recognise that individual experiences can vary, and while we do not recognise the culture described in your review, we appreciate that this was your perception of your time with the business. Concerns relating to conduct, management practices or employee wellbeing can only be properly investigated when they are raised through the appropriate channels and supported with sufficient detail. Throughout employment, employees are encouraged to raise concerns with their management team, senior leadership or director so that issues can be understood, reviewed and addressed where appropriate. We operate an open-door approach and want employees to feel able to speak up when something is not right. We sincerely hope that you felt able to do so. Thank you again for sharing your feedback. If you would be willing to discuss your experience further, please contact us at reviews@brighthr.com so that we can better understand the concerns you have raised.

Explore other reviews about BrightHR

5.0
15 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Was actively involved in marking and comms

Cons

I didn't have any cons

1
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BrightHR Response
5y
We really appreciate you taking the time to post your Glassdoor review. We're pleased to read you enjoyed your time with us and was actively engaged in your role. All the best for the future.
4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

-Management are supportive, -Earning Potential -Transferrable Skills - Benefits (HOLIDAYS FOR TOP PERFORMERS) - Floor Managers and Associate Director are lovely and very supportive and really do try to help where they can. Very very good culture. people are lovely and it is a nice place to be most of the time

Cons

-Basic Salary i was offered is the same one i was on at 19 and it has not changed for anybody since i have been here this needs a review! - Policies within the business are laughable, but again as seen in other reviews there is too much bureacracy for things to be changed. - your time is not your own, Headcount has increased significantly but the amount of staff "ALLOWED" off is 2 at a time in team of 40! - Lateness policies - I stayed one evening til 7:30pm (2 hours after my shift to sign a deal) i then recieved a formal warning for being 3 minutes late due to a crash which i showed evidence of! - 0 Common Sense in internal policies.

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BrightHR Response
4w
Thank you for taking the time to share such detailed feedback! We’re really pleased to hear your positive comments about the supportive management, earning potential, development of transferable skills, and the strong culture you’ve experienced. It’s also great to hear your appreciation for the support provided by floor managers and leadership, and that you find the working environment a positive place to be. We also appreciate your feedback around policies and processes. BrightHR has structured policies in place to help ensure fairness, transparency and consistency across the business, and to make sure all employees are treated equitably. We recognise that in a fast aced environment, these can sometimes feel rigid on an individual level, and we continue to review how we balance structure with flexibility where appropriate. We also note your feedback around pay and time off availability. We understand these are important factors in the overall employee experience, and they remain areas of ongoing focus as we continue to evolve and support our teams. Thank you again for your feedback and for sharing your experience. We’re glad to have you as part of the BrightHR team, and you can always reach out to your line manager or director if you would like to discuss anything further. We hope you have a great end to your week!
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