BrightHR Reviews

3.6

64% would recommend to a friend

(694 total reviews)
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Alan Price

69% approve of CEO

56% positive business outlook

BrightHR has an employee rating of 3.6 out of 5 stars, based on 694 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

694 reviews
5.0
13 Dec 2021

Fantastic people behind the service

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

An amazing and impactful service.

Cons

Sales Trainers are amazing however they are part of ES and there is no ongoing coaching from the ES trainers.

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BrightHR Response
4y
Thank you for your comments. It's fantastic to read that you are enjoying your time at BrightHR. Please do raise your feedback regarding additional coaching with your Senior Leader so that we can look to implement some changes. Best wishes.
2.0
10 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Brilliant group of technical people who are always happy to look out for each other. There are many experienced staff and they're all approachable and happy to spend time helping you. Well set up teams which have some autonomy to self-organise. Teams have all the disciplines needed to deliver features. Friendly.

Cons

As many other reviews will say the unilateral decision to make everyone be in the office 3 days a week. This despite the office being noisy and usually too busy to sit next to the people you need to work with. Although others have had to announce the change of policy no one is any doubt that this comes from Alan Price who at this point has lost our trust. This after the billionaire owner Peter Done rejected all but the cheapest pay rises in October.

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BrightHR Response
3y
Thank you for taking the time to leave a review and for your service at Bright. We'd like to address the concerns around hybrid working: There are clear benefits to hybrid working. It's an arrangement that recognises the team-building benefits of face-to-face, as well as the balance that home working provides. Face-to-face conversations give the opportunity for much deeper collaboration and enables our teams to develop better, it also allows for us to on-board new team members more effectively in order to maintain our highly focussed delivery and engineering culture as we grow. If you would like to discuss this directly, please reach-out: directors.office@brighthr.com.
1.0
3 Sept 2023
Recommend
CEO approval
Business outlook

Pros

You'll get notified whenever the CEO appears in the media.

Cons

Appalling communication whenever there is bad news to deliver. Public face of Alan Price bares no resemblance to how he runs his companies. To take one of many examples: he recently did an interview titled "...Why It’s Important To Include Neurodiverse Employees & How To Make Your Workplace More Neuro-Inclusive". His policies this year have driven neurodiverse people out whilst putting them under unnecessary mental strain. The recent addition of exit interviews appears to be nothing more than an opportunity for him to explain why nothing is his fault. Despite being open being one of our core values until recently people are now sacked instantly or 'managed out' if they question management at all. Any staff who work from home are now expected to use an app on their phone that will alert management if we leave our house during the day. Despite assurances that Bright are committed to hybrid working all new pay rises are conditional on signing a new contract which increases how many days we need to be in the office. Pay has been frozen for a year and a half. Morale is very low, most meetings that don't include a manager are an opportunity for us to vent and nothing else gets done.

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BrightHR Response
2y
Thank you for the feedback. As you have mentioned one of our core values is being open and it’s important that our employees feel heard with action. We would like the opportunity to address the above with you, should you not feel comfortable addressing with your line manager please feel free to contact us via Reviews@brighthr.com or alternatively, if you would like to remain anonymous you can copy and paste this link into your browser: https://www.surveymonkey.co.uk/r/BrightHrGlassdoorfeedback. While we welcome all feedback there are elements of your review that are factually incorrect and we would welcome the opportunity to discuss with you. Thank you again.
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Glassdoor has 702 BrightHR reviews submitted anonymously by BrightHR employees. Read employee reviews and ratings on Glassdoor to decide if BrightHR is right for you.