Not what I expected - Customer Experience Associate Brex Employee Review

2.0
16 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Lots of smart people Hard working individuals Strong talent

Cons

I joined the CX team this year and unfortunately it hasn't been what I expected as the work is repetitive and there is little room for growth within the department. If you have a couple years of work experience, I would recommend that you do not go for this role.

avatar
Brex Response
5y
Thanks for writing a review. I’m sorry you aren’t having the best experience so far, but I’m hopeful we can change that. As you heard in last week's All Hands Meet, we launched Brex Career Paths which highlights the many opportunities and paths available to you as an employee at Brex. With Brex Career Paths, it is our goal to empower you to take charge of your career while providing clarity on how to get from point A to point B whatever that may be for you. This should paint a picture of what possible career paths look like for you! If you still feel like there is no path, I’d be open to a conversation so we can find out how to best meet your needs. Feel free to email me at nadine at brex dot com.

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