Booking.com

Part of Booking Holdings

Booking.com reviews

Good company to work with - Customer Service Booking.com Employee Review

4.0

4 Aug 2023

Customer service

Recommend

CEO approval

Business outlook

Pros

Great benefits ( free lunch, coffee, fruits, snacks and monthly outings)

Cons

Strict working hours No freedom, only 30 min lunch break and 2x10 min short breaks during the day

Booking.com Response

Hi, thank you for taking the time to write your review. It’s nice to hear that you enjoyed the various perks and benefits during your time at Booking.com. We also appreciate your feedback regarding the workplace experience. Your feedback regarding this topic is very valuable to us. The Booking.com team

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5.0

30 May 2026

Booker

Recommend

CEO approval

Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

4 Jun 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com

Good company to work with - Customer Service Booking.com Employee Review

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