Concerning outlook for America - Customer Success Blue Prism Employee Review

The American offices have a concerning outlook. London has been doing this for much longer and it often feels like they're in the know on things that are equally important to every region. There's a constant feeling that everything we do is being compared to a London gold standard, which is not fair. There are nuances that make it tough to do business in the US right now, and that doesn't mean we take the same approach as other regions just because things have worked there. This has gotten better with the new US GM, but we still have some structural problems to work through. Some of the salespeople I work with have been here for years and have great customer accounts, while others are newer and have a book of business that will make it quite difficult for them to hit quota. People may end up getting fired despite having great potential as salespeople.