Pros
-Remote Work -Straight forward Role -Good work/life balance
Cons
-Paid Holidays are minimal -No company culture -No clearly outlined career growth opportunities-promotions are rare -Beyond Finance clearly favors their top performers -Unattainable metrics and they will fire you if you do not meet them -Training needs a major tune up-they do not prepare you for success and trainers barely know what they are doing -Unnecessary material learned in training. There is a "mock call" you have to do that is nothing like the actual calls you will be making -Micromanaging -3 month probationary period where you must meet a 4 hour average call time or you will be let go This company does not prioritize or invest in the growth of its employees. If you fail to meet their metrics, you’re quickly discarded. I joined with a training group of about 30 people less than a year ago, and only two of us remain. This speaks volumes about the company’s approach rather than the quality of the hires. If you’re seeking a long-term career with supportive managers and leadership committed to your development, this is not the right place for you. The company’s pattern of rapidly letting go of newly trained employees reflects a wasteful investment in equipment and training. It's hard to see this company making it another 10 years.