19 Sept 2024
Behavior Frontiers Response
1yThank you for your feedback. We’re glad you have enjoyed the benefits and training with us; our team ensures resources that help our team succeed and flourish in this position. The services we provide to clients are collaborative efforts between clinical and operational teams. We understand communication can cause some hurdles and work diligently to find solutions for effective communication. For example, there are corresponding communication channels for questions or concerns regarding schedules, clinical matters, and HR assistance. We strive to provide support, ease of mind, and flexibility for our team members, but we need to commit to the needs of our clients as well. In scheduling, our team provides a caseload based on client needs and your availability. If the client’s request matches your availability, they can become part of your caseload. We appreciate your time and commitment to our families. If you’re experiencing obstacles with your current caseload, we encourage you to contact your scheduler to find a solution that works for you.