Supportive team culture but high-stress periods exist - Customer Service Representative Barclays Employee Review

Chill and work life balance

no money, no increment, check

Can’t think of 1. Not even 1.

Pay is the lowest compared to similar company with the same role. Upper management speaks to staff with a patronizing tone; cutting them off, and talking down to them. At times it felt like they purposefully were attempting to find things wrong instead of working together as a team to meet objectives. Understaffed. Fully expected to do the work of a team of 6 despite being a team of 2 for example.