Good points and bad points: Solutions Designer - Solutions Designer BT Group Employee Review

3.0
26 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The major pro is job security as BT have never made people forcefully redundant. They pay is OK and I have done some interesting work in my time. Employes get free perks such as free broadband, BT vision, cheap calls from their company mobiles and I am one of the lucky ones that is registered as a flexible worker. I know individuals that are still working in BT for the past 44 years. ALP: Accredited Learning Pathways: These let individuals pick a professional training pathway and do include professional courses. They cover anything from visualization to project management. Share save scheme: This is great as it allows individuals to save money before take and buy shares at the price they were 3 to 5 years ago. Some many BT employees invested in this when it was 60p and now the shares are worth around £3.60, so the people that invested £250 for fives can basically pay off there mortgage now. Even if the shares didn't go up in value they still could have take the money back, with interest, and wouldn't had to pay any tax on it.. I have always been paid on-time and engineers are paid well

Cons

* Home and Flexible working: - Over the past two years BT has changed people from home workers to office based workers as they say it improves communication from the staff. I do work from home some days, but I'm still based from an office. * T&S: - BT's policy on travel is now pretty much non-existent. Cheapest hotel, cheapest way of getting there, small allowance that doesn't even cover the cost of the night time meal. When I travel I'm basically paying for part of it, however I do have a few beers when I do. * Free broadband but no free line rental: You just feel that although you get free broadband there making money out of you as you have to buy the telephone line from them. * Work conditions: Where I work there are 6 desks, but there can be up to 12 people wanting one. H&S goes out the window with boxes and equipment left on the floor in this un-airconditioned office that sometimes reaches 31 degrees. * BT Vans: You either get one without air conditioning or a restricted vehicle. BT still buys vehicles today without air conditioning, which means those hard working engineers have to boil. * Career Progression: - This can be good if you know Juniper or Cisco as BT is a telecommunication company, but even though my skills are sort after outside, progression for me has been very difficult. * APR's and 1-2-1: The very worst thing about working for BT is the APR, DPR, & 1-2-1 process. You basically have to write war a piece to get an Achieving Standards grade to get your bonus. It is the most long winded, pointless thing I. Even if I have saved or made BT loads of money or done something special for your customer you are very hard pushed to be recognised and most times you get a graded depending on internal politics or internal budgets.

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5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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