Terrible - Client Service Representative Availity Employee Review

1.0
16 May 2024
Recommend
CEO approval
Business outlook

Pros

There are no pros other than working remote. Extreme micromanaging with their time tracking software so when that is a con

Cons

Lied about promotion and internal growth opportunity

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Availity Response
2y
Thank you for taking the time to share your thoughts and experiences. Your feedback is invaluable to us, and we take it seriously. We’re disappointed to hear that your experience at Availity has not met your expectations. We value and are proud of our internal growth. We always strive to foster a supportive and transparent environment where all associates feel they can thrive and grow in their careers. Promotions happen regularly at Availity, and they are based on associate performance; hiring from within is something we love to do. Micromanagement is not the norm at Availity. Our culture is based on trust and autonomy across all teams. While accountability is essential, our leaders are there to provide space for innovation and guidance to help every associate on their career journey. We encourage you to speak with your manager and our Human Resources department about your concerns. Your feedback will assist them in identifying areas of improvement and implementing corrective measures. Availity believes in fostering a culture of inclusivity, fairness, and accountability. We are continuously working to enhance our policies, provide training programs for managers, and promote transparency throughout the organization. We genuinely value our associates' opinions and actively encourage feedback as a means to drive positive change. Please remember that your well-being and job satisfaction are important to us.

Explore other reviews about Availity

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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