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      Asurion

      Engaged employer

      Asurion reviews

      Great for sales not for tech - Premier Solutions Support Specialist Asurion Employee Review

      2.0
      18 May 2021
      Premier solutions support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      High paying, excellent experience when first starting, room to grow and advance

      Cons

      HR is terrible, CHANGE, i get that things and policies change. However within 6 months the technical support job i was promoted to do became 100% sales. I dont like sales, I am not a sales person. Entire department went to heck and everyone abandoned ship for other departments or other companies within a year

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      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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