Sink or Swim - QA Analyst Asurion Employee Review

2.0
21 May 2013
Recommend
CEO approval
Business outlook

Pros

Fast paced company with many opportunities to move (until the director level). Unlimited PTO is one of the best perks here, and the pay if very good compared to other companies in the industry.

Cons

Never ending changes to the business model. You can walk into a department and feel the tension from the workers due to stress. The processes change so much you can practically make things up as you go. A lot of the managers are unmotivated and that trinkles down to the team. A lot of chaos and confusion.

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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