Unhappy - Technical Support Representative Asurion Employee Review

2.0
6 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Pay is good, you meet cool people

Cons

Long hours. Life outside of work doesnt matter.

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Asurion Response
8y
We’re sorry to hear about your experience. We treat employees with integrity and work to ensure balance between professional and personal responsibilities. We’ve alerted our leadership to your feedback.

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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