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An amazing and unique place to work - Customer Support Apigee Employee Review

5.0
21 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Of course, Apigee has great perks like flexible schedules/remote working, free lunches, happy hours, onsite fitness classes and lots of other general wellness activities. Those are fantastic benefits, but also are things that you can find at lots of other companies. 3 things that make Apigee truly different and an amazingly unique and rewarding place to work: 1) A culture that is open, honest and direct, and that encourages you to be yourself — Not only does this bring out the best in the company, it is incredibly liberating and satisfying individually. Rather than worry about how you “position things”, “get buy in” or any other political doublespeak, we approach things internally and with our Customers in a very direct and transparent way. Things are just easier that way. 2) Outside-in thinking — Apigee recognizes and rewards individual accomplishments, but everything is done with the Customer in mind. This creates great clarity and a tremendous sense of teamwork as the company is 100% focused on making our Customers successful. There is never any confusion about that. 3) Constantly looking to do things better AND differently — We challenge ourselves every day to do things not just better, but differently and in a more digital way. This brings out the best in people.

Cons

You must be very self motivated and self-directed. We expect that employees will seek out context and identify ways to have impact within their teams but also across the company. If you are someone looking for a highly structured environment and/or someone that requires lots of day-to-day direction and hand holding, You will quickly feel lost at Apigee. You must be self aware and check your ego at the door. It’s the only place I’ve ever worked at where I can have days that I’ve felt incredibly productive yet I’m still feeling like I fell further behind. No job is too small regardless of what your career experience has been, so get ready to get your hands dirty — there is never a shortage of tough and interesting problems to solve, but fortunately we are surrounded by lots of smart and thoughtful people to help.

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Apigee Response
10y
I am humbled by and grateful for this review. I am so pleased that we are creating an environment that has clearly resonated with our colleague in Customer Support. The poster's advice is to "keep doing what you are doing". My promise is that we'll try to improve upon what we're doing. Together. Thank you!!!

Explore other reviews about Apigee

5.0
23 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the best companies I have worked at.

Cons

Self directed folks most successful

5.0
28 Jul 2016
Recommend
CEO approval
Business outlook

Pros

There are a lot of exceptional people at Apigee. There are also people who aren't quite there yet, but most of them are young and by being here, they'll definitely be exceptional in their field in the future. If you're an Engineer, you'll be tasked with challenging problems. The problems, in my experience, have been fun and exciting. I remember during my interview, my interviewer said something that really stuck with me and enticed me into joining and that was "We're trying to solve the problems of the future". For context during the interview, "problems" referred to technical problems, but in many ways Apigee as a whole is trying to solve other problems in the world. If there's anything that you need in order to do your job better, you can definitely send a casual message to either the front desk (people ops) or IT. There's also a vending machine with common accessories. Parking is a breeze if you manage to get access to the building's parking lot. Otherwise, it's a small walk from the other parking lot down the street. Keto/Low-carbers will not have many issues with the catered lunch selections. There's usually always options. I, however, sometimes cheat when Sushi day comes along. Mostly everyone's calendar is public so you can spy Table tennis table and billiards in the gym

Cons

You might gain weight here if you aren't strongly willed when 11:30am comes around, but even the healthy options are tasty

2
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Apigee Response
9y
Wow, what a wonderful way to start a day! I woke up to this review and feel like my day is off to a great start Thank you for being so thorough and so thoughtful. We are operating on the belief that our environment impacts our engagement and our engagement impacts our ability to serve customers. Your review gives me confidence that we are on the right thought. Thank you!
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