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American Auto Shield

Engaged employer

Best Company in Service Contract Industry - Anonymous employee American Auto Shield Employee Review

5.0
26 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

American Auto Shield has always done right by their customers and employees. It feels good work at a successful company that actually cares about doing the right thing in an industry that is known to take advantage of customers and employees. The company has been successful ever since I started working here 8 years ago. In the last 2 years there has been increased opportunities for career advancement, increased pay and short term incentives. There has also been a push to allow employees work remote long term which greatly reduces the stress of an in-office setting considering the pandemic.

Cons

The company has experienced growing pains which is to be expected when a successful company grows so quickly. Increased volume created increased workload which created a hiring demand. The company has a few departments that still need increased staff to manage the workload volume.

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American Auto Shield Response
4y
Thank you so much for your feedback. We are proud to be able to offer a robust compensation package and career pathways for all employees. We do agree that we have experienced significant growth in the past year and we have a great opportunity now to calibrate and look at what resources are needed for future growth.

Explore other reviews about American Auto Shield

5.0
2 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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