Question 1

Does American Auto Shield pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Auto Shield employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at American Auto Shield. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at American Auto Shield?

Accepted Answer

29% of American Auto Shield employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Auto Shield 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

Question 3

What are the top reviewed jobs at American Auto Shield?

Accepted Answer

Claims Adjuster (40), Customer Service Representative (13), Automotive Claims Adjuster (4), Auto Claims Adjuster (3), Mechanical Claims Adjuster (3), Payment Processor (3), Supervisor (3), Automotive Mechanical Claims Adjuster (2), Claims Customer Service Representative (2), Claims Specialist (2), Claims Team Lead (2), Customer Service Representative (CSR) (2), Team Lead (2), Technical Claims Adjuster (2), Technical Claims Specialist (2)

Question 4

What are the pros of working at American Auto Shield according to real employee reviews?

Accepted Answer

"Work from home 6 weeks of training equipment provided benefits are average when compared to other companies." ((in 22 reviews)); "The pay is good and there is opportunity for overtime if you want it." ((in 20 reviews)); "Good people at the entry and mid" ((in 7 reviews)); "The benefits are good." ((in 6 reviews)); "Good coworkers." ((in 3 reviews))

Question 5

What are the cons of working at American Auto Shield according to real employee reviews?

Accepted Answer

"Poor management, lack of upward movement, inconsistent messaging" ((in 10 reviews)); "Training was completely different from actually taking phone calls." ((in 6 reviews)); "Bad Managers If you are in Colorado, they are moving to 3 days in office starting in November/December 2023." ((in 4 reviews)); "Leadership is always looking to cut costs, often at the expense of employees." ((in 4 reviews)); "Nepotism runs rampant in management, from the very top (TT) down." ((in 3 reviews))

Question 6

What are employees saying about American Auto Shield redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Auto Shield redundancy and their outlook for job security at American Auto Shield in 2026.

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Good people at lower levels, but out-of-touch management

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