Help your employees not just air passengers - Marketing AirHelp Employee Review

1.0
23 May 2019
Recommend
CEO approval
Business outlook

Pros

There are some nice people

Cons

The people you work under will be idiots. There's a lot of people in powerful positions who are totally unqualified and inexperienced. Their confusion about their job and departmental responsibilities teamed with their stupidy and arrogance cause chaos for everyone around them. Worse still, if you try to sort or address the situation you will probably get fired.

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AirHelp Response
7y
I'm so sorry that you've had such experiences, thank you for sharing that with us. We believe that it's not how we make mistakes, but how we correct them defines us. There is always room for improvement, even in developed organizations, that's why we're constantly looking for new solutions and for things to be fixed. Help us by reaching out to your manager or HR in confidence.

Explore other reviews about AirHelp

5.0
3 Jun 2022
Recommend
CEO approval
Business outlook

Pros

As a freelancer I choose the hours in which I work, which is very convinient. I only have to worry about delivering certain tasks on time. I was also able to negotiate an hourly rate I'm happy with.

Cons

Don't have much to say, because I'm not much involved with what's going on inside the company.

1.0
19 Jan 2017
Recommend
CEO approval
Business outlook

Pros

AirHelp was flexible in some ways and offered a reasonable work/life balance for most of its employees. The office was gorgeous and my co-workers were really wonderful people and very talented.

Cons

Because AirHelp is so chaotic and it is struggling to get off the ground (per se), I don't see the company succeeding in the long run. It was not clear exactly what my position was, which was another side effect of a start-up culture. This confusion was clear throughout the entire company--someone would be hired, quickly promoted, and then immediately fired because management was not sure about they wanted.

15
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AirHelp Response
9y
Thank you for having taken your time to provide us with your valuable feedback. Every opinion is important to us. It helps to understand which components are most important to you. We will analyze all the information to improve our processes. HR Team
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