Be Cautious - Customer Support Associate Aerotek Employee Review

1.0
27 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Aerotek definitely teaches you the basic HR skills that you may utilize in any role you have going forward. It also teaches you to be able to work 60 hour weeks and swallow a lot of unwarranted criticism. Be prepared to learn the skill of shutting your mouth if you think something is incorrect.

Cons

The thing with Aerotek is that no matter what happens you have to get the work done. I was an hourly employee and ended up working 60 hours a week while my supervisor worked a straight 40-if that as a salary, left early on fridays, and never necessarily helped with the work; however, blamed us when something wasn't done. You're going to find if you ever work for this company that there is no work-life balance and an uncomfortable amount of turnover. I began to feel uneasy about 6 months into my employment here (about 15 people had left at this point) and as I progressed through the role, I ended up training everyone coming in (as an HR individual just out of college). They will call you a customer support associate so that they can pay you the bare minimum while forcing you to compromise several of your values in order to keep their "principles" in check. It is a shady business done by individuals who would rather instill fear into their employees in order to enforce "loyalty" than asking their employees what they'd like to see from management so they can learn from it, etc. Be very wary of speaking out of line. The policies are rigid yet able to bend in order to leave even the most engaged eager employee terminated on the grounds that they violated a policy in which they did not. Watch out if there's ever a change in leadership as anyone who is remotely tenured while this is happening is terminated or forced to throw all former leadership under the bus. There is no trust or loyalty in this company. Most individuals end up feeling as though there is a witch hunt after their jobs instead of the reliance and team work that is supposed to be felt. Wanna understand the lack of tenured leaders? Most are thrust out at the first mistake and the others are smart enough to leave on their own accord before being forced out.

Explore other reviews about Aerotek

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of fun to work

Cons

Lots of Long hours working

5.0
30 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Great people, great training, great entry level opportunity to get into recruiting and sales. If you are successful you will make more here than about anywhere else. Performing Recruiters are making $55k-$75k. Great Recruiters are making $100k+. Every large office has salespeople making $200k-$400k. Culture is 100% committed and generally cool type-A's you would want to have a beer with. The skills, drive, and sense of urgency you learn at Aerotek serve you well anywhere you may go later.

Cons

If you are just looking for a low-commitment 8-5 job while posting on social media about where you are partying that night...you will not like Aerotek. Success requires an all in approach both in work ethic and active support of the culture. That is not for everyone. There are Political Science grads 3 years out of college making $200k+, but there is a price to be paid. All the tough work comes first. If you are not up for the level of work and commitment, Aerotek is not for you. If you are, none of this is really a "con" As far a real cons go, the benefits are only OK, and finding work/life balance is pretty difficult.

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