Outcome(s) driven, low staff Morale, questionable practices - Anonymous employee Addaction Employee Review

1.0
8 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Its difficult to write any positive comments about a company that treats it staff and services users so badly.

Cons

Further to TUPE, I found, (as many of my colleagues did,) that I was now employed by a ‘charity,’ (how my view of what charities actually means, has now changed.) From the outset, Addaction actively encourages ‘shunning’ previous working NHS practices, (staff employed by them under TUPE,) and work place cultures. Staff are required to attend / engage huge corporate, (and no doubt, very expensive seminars,) with senior management on huge, ( tax payer and charity donation funded,) salaries. Senior managers present themselves as elitist and ‘above and beyond approach,’ of front line workers, hiding behind complicated policies and procedures and ‘clever’ HR bureaucracy. Addaction actively work to push out long serving and experienced staff, especially those on higher TUPE salaries, following their often decades of dedicated and caring work within services such as the NHS, affecting pensions and staff service records. NHS pensions services have also confirmed that Addaction have not payed into the NHS pension scheme, (with regards to TUPE NHS Staff,) despite TUPE Addaction staff having this money taken from wages. From the outset, Addaction push a very corporate approach, with very little focus on staff morale, (some with many years’ experience and commitment to vulnerable people) actively working to “push out,” staff employed under TUPE / those in receipt of higher salaries. Addaction actively work to distance themselves from staff employed directly by Addaction, when things go wrong. Following an investigated by The Guardian Newspaper Addaction actively work to impose legally binding gaging orders on staff who may wish to highlight the dangers / inadequacies of Addaction.

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Addaction Response
9y
Dear Reviewer, Thank you for your comments. I am sorry that you feel that your time with us hasn’t been a happy one. The adjustment after a TUPE process can be a difficult one, and it sounds like this has been your experience. Addaction services whilst similar to NHS substance misuse or mental health services, including how they are funded, are operated very differently. The organisational events you refer to were designed as a result of staff feedback and their desire to feel more connected to other services locally. These events are run annually, and we aim to ensure that they meet the balance between affordability and offering something which feels rewarding for our hard working staff teams. Attendance is completely voluntary. Our senior staff are paid according to charity salary rates and are often paid somewhat less than our NHS colleague equivalents. I can categorically state that our pension contributions are up-to-date. NHS Pensions Agency is responsible for updating their records which they do annually. We do not use ‘gagging orders’. All of our contracts of employment include confidentiality clauses which you would expect with the sensitive nature of our work. Our policies and procedures are being reviewed at present, and as such, we will take your feedback into account. If you would like to discuss your concerns further please get in touch with me directly. Many thanks, Guy Pink Interim CEO

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5.0
25 Sept 2022
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Pros

good benefits for the company

Cons

the working time is not too good

5.0
27 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management who supports with professional development / flexible working / trust to manage own workload / feeling that you're part of an organisation making an actual difference to people's lives / my experience was that the staff live the charity's values - compassion, non-judgmental

Cons

While remote working is a plus, the downside is feeling disconnected from the rest of team

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Addaction Response
7y
We really appreciate you taking the time to leave this feedback. Thank you
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