Addaction Reviews

3.7

63% would recommend to a friend

(77 total reviews)
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Mike Dixon

73% approve of CEO

53% positive business outlook

Addaction has an employee rating of 3.7 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addaction employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

77 reviews
1.0
22 Mar 2017

Join a Union

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good training opportunities and a chance to progress your career

Cons

I have learnt that it is very important to Join a union so that you have someone to back you up when things go wrong when working with this company.

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Addaction Response
9y
Thank you for taking the time to review Addaction. We aim to achieve high standards at all times, but there may be times when we fall short – when that happens, we welcome feedback and complaints as a chance to learn. Please do get in touch with me directly if you feel you would like to discuss your experience in more detail. Karen Tyrell Executive Director of External Affairs
1.0
5 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Hard working colleagues who try their best.

Cons

Working here is hell, the staff work their fingers to the bone with no appreciation at all from management or team leaders, you just get more tasks dumped on you when you are already snowed under working on reception with no other time to do anything but answer the phone and deal with clients 9-5, management and team leaders speak to you like you are dirt, turnover of staff is extremely high and I can understand why. Hard working staff are growing disenchanted and they are going to lose talented and hard working staff and replace them with what? Inferior staff if they aren't careful! Do not work here!

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Addaction Response
6y
Thank you for taking the time to leave this feedback. It goes without saying that we are sorry to hear that your experience of working at the service wasn’t as positive as we expect it to be it for all of our staff. We do have systems and processes in place to help all our people share feedback whilst in work. We are always happy to take on board feedback from current and former employees and improve things for our staff as well as our service users. Contracts Manager
5.0
8 Dec 2017

I love working here - we achieve great things!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The field we work in is tough, the people we work with struggle with complex issues in their lives, but staff here are fantastic, work really hard and do a great job at helping individuals with drug, alcohol and mental health problems every day. The culture of this charity is second to none. I've worked in the private and public sectors and I find the environment at Addaction by far the best. I feel supported and am constantly challenged (in a good way) and helped to develop in my role. The new Chief Exec is fab and is really making a difference to how we work. He's taking the issues affecting the people we work with direct to the Government, seeking change.

Cons

There's not enough hours in the day!

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Addaction Response
8y
Thank you for taking the time to leave this feedback, we really appreciate it!
Viewing 1 - 3 of 77 Reviews

Glassdoor has 80 Addaction reviews submitted anonymously by Addaction employees. Read employee reviews and ratings on Glassdoor to decide if Addaction is right for you.