Very clicky - Anonymous employee AX Employee Review

2.0
20 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really nice people working there. It can be quite interesting job to do at times. Nice canteen.

Cons

The problem is the company is very old school feel to management. Who every has been there the longest gets the management role, most of the management team have been in the same role for years. Therefore, if you are in the good books of the managers you can get away with anything. Cash is king, if you are in the Sales team you get money thrown at you and can do want you what. There is conflict between the Sales team and the collection team. The company pays out commission before the hire charges are recovered , therefore the sales team can bend the rules and put out cars on hire when they shouldn't. No opportunity to development and fairly poor pay. I experienced some issues of very inappropriate behaviour which was reported to the relevant people but it was swept under the carpet. The customer service of the teams is really poor, if the customer knew what the advisor said about them behind their back they would touch the

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AX Response
3y
Thank you for taking the time to share your feedback. There have been significant changes within the business since the time of your review. The key to our business is our commitment to not only to our clients, but to our colleagues. Our suite of benefits has been revised to ensure they are fit for purpose including a strong focus on Learning and Development. We care for our employees and are dedicated to always improving. If you’d like to provide further feedback, please email hrinbox@ax-uk.com

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CEO approval
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Pros

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Cons

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AX Response
2y
Thank you for taking the time to provide a review we really appreciate it.
4.0
1 Apr 2026
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Pros

Working with people you actually get along with

Cons

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