.False Promises - Senior Manager On Duty ASK Italian Employee Review

2.0
29 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great team (excluding GM at the time) Amazing tips if you did your job correctly

Cons

Understaffed - constant cut backs on staff numbers. You are advised to comp customers bills to prevent negative reviews instead of being pushed to provide an excellent service. This is because they produce a lot of their own ingredients. Toxic GM - GM would always promise outcomes to staff but would almost always do the opposite even hiding the fact he was being promoted to HR until his second last shift leaving us to sink or swim. Turn Around - You will meet plenty of people as staff don't hang around long i worked there for 3 years by my second year I was the longest serving FOH

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ASK Italian Response
1y
Hi and thank you for sharing your feedback with us. We're sorry to hear of your experience and we would appreciate if you would contact us on HR@askitalian.co.uk so we can look into this further and get back to you.

Explore other reviews about ASK Italian

5.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

I loved working here. the tips were crazy. my restaurant right now is nowhere near as much money. I miss it.

Cons

None. I had to move, otherwise I’d still be there.

4.0
19 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good base rate of pay for waiting staff and on the job training. Training was continuous and happened every few months.

Cons

There are no flaws that I can think of. They were very flexible with my schedule and with holidays and the management at the time I worked there were great.

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