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      Great People but Horribly Broken Processes and Product - Client Relationship Executive 3M Employee Review

      1.0
      28 Jun 2016
      Client relationship executive
      Recommend
      CEO approval
      Business outlook

      Pros

      3M employs some of the very best people I've worked with. The sales team is excellent and filled with quality people who care about their clients.

      Cons

      Management is completely filled with 'Yes" men. Product development is atrocious and product updates seldom work for clients the first time. Introducing new products but unable to articulate why they are better than competitive products. Price points much higher than the market is willing to pay.

      Explore other reviews about 3M

      5.0
      27 May 2026
      Occupational health nurse
      Recommend
      CEO approval
      Business outlook

      Pros

      great people to work for

      Cons

      commuting in Boston is a lot

      1.0
      17 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, benefits, and time off

      Cons

      The IT org is constantly going through layoffs. The work is going to managed service providers in India. The whole process is clown shoes. They are letting people go that have been here for 20+ years that have so much knowledge and expect to transfer it over to workers who are extremely siloed, who might not even be around in 6 months(the retention rate for this particular MSP is abysmal). These workers are not even dedicated to 3M, they have many other projects. I’m concerned for 3M’s IT future. Walking over dollars to pick up pennies

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