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Embrace Pet Insurance

Engaged employer

Embrace Pet Insurance Reviews

2.4

13% would recommend to a friend

(118 total reviews)

Scott Stice

14% approve of CEO

13% positive business outlook

Embrace Pet Insurance has an employee rating of 2.4 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Embrace Pet Insurance employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

118 reviews
1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and getting to work from home

Cons

Since IPH acquired Embrace, employee morale has steadily declined. Many of the positive aspects of working here have been eliminated. Benefits were reduced, the majority of the IT department was laid off, and holiday bonuses were discontinued. Employees were told that although our PTO was being reduced, we would now have a company-wide “Wellness Day” as part of the new benefits. We were specifically informed that all IPH companies would be closed on July 2 and July 3, with July 2 designated as our Wellness Day. Then, about six weeks ago,management sent an email stating that those promised Wellness Days had been revoked and employees would be expected to work after all. Experiences like this have made it difficult to trust leadership. Repeated changes to promised benefits and perks have left many employees feeling undervalued and disappointed.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The ability to work remotely.

Cons

The company shows a clear lack of direction, making it difficult to understand priorities or long-term goals. Day-to-day operations often feel reactive rather than organized. Micromanagement is a significant issue. Employees are expected to notify leadership whenever they step away from their computer—even during scheduled breaks and lunches. This level of monitoring creates an environment that feels more about control than trust. The reporting structure is inconsistent and confusing. During training and nesting, employees are expected to report to multiple leaders instead of having a single, reliable point of contact. This leads to conflicting guidance and unnecessary frustration. Leadership communication is often discouraging. Repeated references to previous trainees who did not make it through training are used as a warning, which undermines confidence rather than fostering growth or support. Training itself is underdeveloped. Materials are not tailored to different learning styles, and the presence of frequent typos and grammatical errors makes the content feel rushed and unprofessional. Compensation does not align with expectations. The role requires absorbing a large amount of information quickly in a fast-paced environment, yet the pay does not reflect the workload or pressure placed on employees.

Viewing 1 - 3 of 118 Reviews

Glassdoor has 122 Embrace Pet Insurance reviews submitted anonymously by Embrace Pet Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Embrace Pet Insurance is right for you.