Eduspot Reviews

3.0

49% would recommend to a friend

(13 total reviews)

33% positive business outlook

Reviews by job title

13 reviews
1.0
18 Mar 2018

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pizza once a month on a Tuesday Discounts around certain shops and restaurants around Leicester City Centre

Cons

This is a software company owned by venture capital American company Community Brands. - Absolutely no career progression whatsoever, there is nothing to aspire to and you can't develop your professional skills further. - Toxic, unhappy work environment with empty desks scattered across the office. - Ridiculously High Staff Turnover. (150+ staff in 2017. Less then 70 in 2018) - Minimum wage Base Salary with false promises on increases/reviews. - Low, Capped Commission structure with extremely long payout times. - Community Brands have bought out competitor companies but employees are still expected to compete with them. (Capitalising on the educational software market) - Inconsistent branding and company image. The company is called Eduspot, the building is called SchoolPod, customers know the company as Teachers2Parents and it’s owned by Community Brands. - Blatantly Stolen company name and image from another company (Eduspotty) - Employees are not valued whatsoever, they are viewed as mere numbers and management has no trust in them. - Downright illegal business practices. - Zero Communication across the entire company, everything is run behind closed door meetings. - Hired a hatchet-man to make ridiculous changes and treat staff poorly that they leave off their own accord, shrinking the business without having to pay out redundancies before it gets liquidated. - Team morale and motivation is literally non-existent. - Company products are half-baked with little to no development or investment to improve them. Support are expected to find workarounds for everything. - Free lunch on Tuesday used to be great, now its disgusting and of poor quality. - Upper Management using profanities and behaving unprofessionally. - Ridiculous working hours with massive amounts of unproductive downtime pretending to look like you're busy or else you'll be scolded by management. - Shady private employee pension scheme. - Inconsistent and unclear company policies and procedures that constantly change without providing any notification. - Unreliable HR department that only works Monday - Wednesday - Chill out break area is exposed to a main road leading into the city centre, and with the building name SchoolPod people often mistake the company as a special needs facility. You'll feel like a zoo exhibit with the public staring at you while you eat your lunch. - Unsafe electrical standards, computers are hooked up to cheap extension adaptors with no surge or water protection. - Office air conditioning looks to be state of the art but it doesn't work properly. Either its too hot or too cold, its never kept at a comfortable temperature. Employees walk around the office with heavy jackets freezing or sweating. - Cheap supplied Computer equipment. Re-used greasy keyboards, headsets and phones. Uncomfortable mouse with no mousemat, low resolution monitors and slow PC's. - Onsite vending machines that are clearly second hand, they look like they've been stolen from a scrapyard. Items sold have ridiculous markup for company profit. - Drinking fountains are rarely cleaned and filled with limescale, unfit for consumption. - Absolutely shambolic toilet facilities for such a 'modern building'. - No on-site security.

1.0
18 Mar 2018

FAILING COMPANY! STAY AWAY!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Modern office, city centre location, free pizza once a month and that’s about it! Unfortunately very little pros and way too many cons!

Cons

Where to start... - Zero Communication / Closed Door Management Meeting’s. - Toxic environment since American Takeover (Community Brands). - Uncompetitive salaries. - Low, capped and inconsistent commission - No advancement or professional development (CPD). - Dubious business practices. - High turnover of staff - Upper Management swearing and behaving unprofessionally. - Competitors offering a lot more for a lot less. - Terrible marketing > The company is called Eduspot, the building is called SchoolPod, the schools call us Teachers2Parents and it’s owned by Community Brands. - Appraisals are promised however they never happen. - Inconsistent in company policies. - 3 days sick leave (don’t expect to be ever paid it). - Working hours unsuitable for parents (8am - 4pm). - Massive amounts of unproductive downtime. - Non existent car parking (be prepared to park in a unsafe location and walk to work). - Free lunch on Tuesday however it’s so cheap it could be a public health hazard. - Very weak security on-site and online. - Chill out area so open you’ll feel like a zoo exhibit (public staring at you while you eat your lunch). - Drinking fountains disgusting and tap water unfit for consumption.

2.0
6 Aug 2018
Recommend
CEO approval
Business outlook

Pros

I have worked within the business for over 4 years, during my time here I have worked on both Testing and Technical Support departments. - Loose uniform policy - Free food on Tuesdays - Good holiday package (25 days holiday + bank holidays + 1 year for each year of service) - Discount scheme for local stores - Yearly company-wide team building event - Christmas party / awards event - Team Social nights - City centre office location - Awesome people throughout the business - Limited sick pay policy (3 days p/a)

Cons

Unfortunately, the company is experiencing a lot of issues. After a takeover from a venture-capital in America, the company has moved no further forwards in fixing the software nor fixing the work culture. Morale is low across the entire business, with little work being done to fix it. Middle management is questionable, their job roles and responsibilities are ill-defined thus they are often seen grouped together gossiping or chatting about things completely unrelated to work. : Development and Product Issues : - Upper Management seem to be sleepwalking, none seem to be capable of being proactive. Constantly fighting fire with yet more fire - Archaic Development Process with a reluctance to change, Middle Management keep trying to apply a bandaid to the already broken development model. Need to completely readdress the SDLC. - Customers are becoming increasingly frustrated as development is not being completed. The management team have no intention of scheduling the vast majority of what has been requested for development, but keep a hypothetical 'carrot on a stick' for customers with broken promises along the way - The "We'll fix it later" mentality is pretty bad. The 'best of breed' software is riddled with bugs, issues and inconsistencies - Customers are being promised things that aren't realistically going to be completed in any reasonable timeframe - The product has severe issues. It needs serious development from a UI/UX side of things. Simple functions such as creating a new user or updating access rights are far too complex and time consuming : Company Issues : - Holiday policy restricts you take holiday within Westminister term dates - Disregard for employee morale and mental health - Lack of communication from the upper management, lack of trust on all levels of the business - Staff Feedback and Staff Questionnairre that result in nothing, not even a discussion or acknowledgement of business issues - No progression steps, no career - Toxic atmosphere across the business. Teams are under a lot of pressure handling an increasing mountain of dissatisfied customers - No option to grow, no personal development - Bottlenecks everywhere, individuals (rather than teams) are responsible for important decisions

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Glassdoor has 13 Eduspot reviews submitted anonymously by Eduspot employees. Read employee reviews and ratings on Glassdoor to decide if Eduspot is right for you.