Eastman Reviews

3.3

55% would recommend to a friend

(2,483 total reviews)
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Mark J. Costa

43% approve of CEO

38% positive business outlook

Eastman has an employee rating of 3.3 out of 5 stars, based on 2,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eastman employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
27 Apr 2019

Company has lost its soul!

Recommend
CEO approval
Business outlook

Pros

Many dedicated employees Diversified product portfolio Expertise on technology platforms Strong engineering capabilities

Cons

Mark Costa is destroying the company. Where is backbone of the rest of the executive team? Will HR stand up? The employees are treated as disposable. The great culture of teamwork and collaboration is being laid off and if you oppose it in anyway its career suicide. Too many employees coming in without expertise. American jobs have been shipped to Hyderabad India and the rate is only increasing. Hyderabad employees are creating disasters, too many jobs added too fast there. We’re laying off the very people that can fix the mess. All new employees are in India or straight out of school. You get what you pay for. We say D&I is important to us, yet we are moving jobs rapidly to a place that has a horrible diversity and inclusion record, particularly towards women. When issues happen with they are excused because of their cultural background. I guess it is fitting since there are no women on the Executive Team, and only one minority in that group. Mark’s strategy looks like classic corporate greed, he took raises away after they were communicated to employees. He says we don’t have the money, yet we announced an acquisition weeks later. Not to mention we have the cash to increase the dividends and buy back stock. Did I mention Mark flies back and forth to his home in Miami weekly, also his pay is higher than any previous CEO at a time employees are treated the worst in the company’s history? Where is HR and the rest of the Executive Team? Training and continuing education for employees is at a paltry level. Cost cutting and layoffs for years isn’t a strategy!

3.0
25 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Historically, Eastman has had a non-competitive, team culture

Cons

The company has rolled out a new stacked-ranking program for employee performance. It now includes a "partial meets expectations" category that should represent 15% of a group in addition to the 5% that "does not meet expectations." These goals tie into the employee's bonus and promotion + career opportunities. If Eastman truly hires good employees, it is hard to believe that 20% of the population is under-performing especially in light of the two lay-offs (totally 6% of the employee base according to corporate communications) in 2016. This has caused a lot of concern among employees regarding the continued health of Eastman as a company.

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Eastman Response
9y
Thank you for your review. We believe that our people are truly remarkable and makes us successful. Contrary to some postings here, Eastman does not have a forced ranking system. The system we use closely matches a normal distribution of performance in a high-performing company. We expect our managers to provide ratings that most accurately reflect an individual’s level of performance relative to their peers in a given year and to have candid, ongoing discussions regularly. Our philosophy is that every team member deserves clear and honest feedback on their performance. We strive to attract, retain, and develop high performing team members in order to accomplish our growth goals. The ratings are intended to increase clarity, specificity and consistency of feedback and coaching to unlock the best in our team members. Companies that have successfully moved away from formal ratings have very strong, natural, and candid feedback and coaching cultures. Performance is managed throughout the year. Feedback and coaching conversations happen on an ongoing basis. Employees report that the quality and candor of the discussions is high. And they clearly understand the linkage between their performance and their recognition & rewards. Over time we hope to build a culture like this, but we're not there yet and are using our formal process -- as many companies do -- as a way to help drive the rigor, candor and consistency.
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