I have been working at this company for several years now, and I can say with absolute confidence that this is a ship sinking to the bottom of the sea; I wouldn't recommend even my worst enemy to embark on this crashed Titanic.
The company's policies change constantly, as well as your number of clients, the metrics they use to evaluate you, your salary, your hours, etc. I've gone from having a maximum of 5 clients to an unlimited number of clients to manage. For at least 3 years, I haven't seen a penny of an increase in my salary; today, I have ZERO benefits. No health coverage, no agreed-upon salary increases, no performance bonuses, no paid days off, no vacations, no sick days—nothing.
Did something happen to you? That's your problem. Did you get sick? You get fired. Does the company's job instability stress you out? Take a day off without pay, but don't take too many days off because you'll get fired.
I saw in another review that the CEO, the business genius of this company, responded sarcastically to one of these reviews, stating that "his DMs are always open for us to send our suggestions." I wonder how this man sleeps at night, thinking that he and I are on equal terms to sit down and discuss company policies. I also wonder how he doesn't feel ashamed when ALL employees who ever spoke up in defense of production workers have been fired (or, as the circus owners say, they decided not to renew their contract after secretly but intensely reviewing their work). So the CEO tells you to write to him and share your concerns, and then, oh, surprise, your contract is revoked.
I don't want to forget that this man claimed that your performance is now measured by design time. What he doesn't clarify is that each designer's supervisors don't let you work with a client for more than two hours. And if you don't have more requests in your queue? That's your problem! You have to have 6:45 hours of documented work per day. No orders to work on, and you don't meet the daily numbers? That's your problem! Trying to quantify the unquantifiable is what these design geniuses love the most.
This senseless design factory is not honest with its clients and never transparently mentions that designers have a portfolio of clients and limited time to dedicate to each one.
The depersonalization they have done and continue to carry out in this place will be what destroys them.
To anyone reading this, whether a current employee or aspiring to work here, I say: Minimum pay receives minimum effort. Don't give an inch for this job, not an extra effort, not a pinch of creativity. If this company wants to pay minimum wages, let them receive minimum-quality work.