Delivery Hero Reviews

3.4

60% would recommend to a friend

(1,604 total reviews)
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Niklas Östberg

56% approve of CEO

44% positive business outlook

Delivery Hero has an employee rating of 3.4 out of 5 stars, based on 1,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Delivery Hero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
11 Oct 2016

Do not recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people with strong work ethic. With the right leadership they might do well.

Cons

A large company still pretending to be a startup; C-Level highly immature and have no idea what they are doing. Bad business decisions all over the place, though for a while they succeeded despite themselves. CTO change early in the year introduced someone with no technology background (has since been fired). CEO nice enough guy who just wants to be liked and makes everyone else do his dirty work.

1.0
16 Apr 2021

Toxic environment

Recommend
CEO approval
Business outlook

Pros

Really good at recruiting amazing people from all over the world.

Cons

Senior management displays a command-and-control leadership style that was outmoded before Napoleon's time. They're internally obsessed with hiring external senior talent from successful companies, and then confused and frustrated when those people expect transparency and clear, data-driven objectives. The real business is mergers and acquisitions, so technology functions will find themselves changing direction on the whim of non-technical operational staff and being treated like factory machinery. Data is intentionally withheld from product development teams to keep them disempowered. Because of the complete lack of organizational development or innovation management and the unrealistic goals, workers are pitted against each other and prone to saying nasty things about each other behind their backs. Including, but not limited to, C-level executives openly insulting the talent and value contributions of junior staff.

1.0
12 Jun 2023

Poor candidate experience and mismanagement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bright team members and potentially interesting work

Cons

Rescinded my offer 1 week before my contract was meant to start after making me sign my offer letter twice, having me relocate to Berlin and take an apartment lease in order to finalize the process. This decision took advantage of a grey area in German labor law to avoid any fines/tax implications on the employer's side and as a result, took away any options I had for unemployment benefits, healthcare insurance, and residency. After delivering the news, there was a 2 week period of silence before I heard anything back on how they would attempt to remedy the situation by paying me off. They offered me a small severance and a fraction of the fees I had incurred moving country. When I requested that they cover more of this cost, the HR team pushed back and implied to me that I should be grateful that they were doing anything at all because this wasn't required of them. A tip to a company that pushes culture and people as part of it's CSR and marketing - you are responsible for your candidates if you extend an offer, fly them to Germany, and have them commit to your company. You should be embarrassed with how your team handled this. I'm giving 1 star because of the kindness of other staff in a different department that pushed on this on behalf to get me answers. If not, this would be a well deserved ZERO.

Viewing 1 - 3 of 1,604 Reviews

Glassdoor has 2,002 Delivery Hero reviews submitted anonymously by Delivery Hero employees. Read employee reviews and ratings on Glassdoor to decide if Delivery Hero is right for you.