Does CustomerHD pay their employees well?

According to anonymously submitted Glassdoor reviews, CustomerHD employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CustomerHD. This rating has been stable over the past 12 months.

How satisfied are employees working at CustomerHD?

62% of CustomerHD employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CustomerHD 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CustomerHD?

Customer Service Representative (5) , Technical Support Specialist (5) , Customer Service Advocate (3) , Customer Service Associate (2) , Customer Service Representative (CSR) (2)

What are the pros of working at CustomerHD according to real employee reviews?

"The best thing about CHD is its culture!!" ((in 4 reviews)); "Management is amazing." ((in 3 reviews)); "Great team" ((in 3 reviews)); "Awesome benefits for the industry" ((in 3 reviews))

What are the cons of working at CustomerHD according to real employee reviews?

"There isn't enough pizza on the Lords green earth to distract someone from low pay." ((in 4 reviews))

Skip to content Skip to footer

Notifications

CustomerHD

CustomerHD Reviews

3.4

62% would recommend to a friend

(48 total reviews)

Jonathan Keane

79% approve of CEO

55% positive business outlook

Ratings by category

4.5

Diversity and inclusion

4.1

Culture and values

3.9

Work/Life balance

3.4

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

CustomerHD has an employee rating of 3.4 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CustomerHD employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

48 reviews

1.0

18 Oct 2019

Terrible

Customer service associate

Recommend

CEO approval

Business outlook

Pros

Flexible schedule. Easy work. Good location.

Cons

They are a disorganized mess. Management has no idea what goes on.

2.0

12 May 2020

Do NOT recommend.

Tech support representative

Recommend

CEO approval

Business outlook

Pros

-Great employee culture, everyone on the team (for the most part) is easy to get along with -The CEO does seem to genuinely care about the employees -Nice office space -Health insurance fully covered

Cons

-Rude, misguided upper management. Doesn’t seem to understand how a business should be run. Never seems to have anything positive to say -Disorganized mess, way too much work for the amount of people. Night crew always gets the short end of the stick, is way too overworked, and they won’t ever do anything about it -Not paid enough for the amount of crap we have to deal with -Most likely will end up working for a client you hate. Like most of us.

1.0

18 Oct 2019

Empty promises

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Ability to work from home

Cons

Promises were empty and misleading. Very shady staff. Did not feel welcomed by management and they seemed unsure of how to properly run the business. This company is new and that can explain some things..but it is ran by immature people who do not belong in a management role

Viewing 1 - 3 of 48 Reviews

Top companies for "Compensation and Benefits" near you

Huawei Technologies

3.6★Compensation and benefits

Ericsson

3.6★Compensation and benefits

Saudi Telecom

4.0★Compensation and benefits

Nokia

3.5★Compensation and benefits