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      Customer Service Solutions

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      Customer Service Solutions Reviews

      4.2

      84% would recommend to a friend

      (77 total reviews)

      78% positive business outlook

      Ratings by category

      4.0

      Culture and values

      4.0

      Diversity and inclusion

      4.0

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Senior management

      3.9

      Career opportunities

      Customer Service Solutions has an employee rating of 4.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

      Reviews by job title

      77 reviews
      2.0
      4 Mar 2021

      Csr

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to get hired, work from home

      Cons

      Pay Lack of appreciation Will have you doing things as a supervisor to help them without giving you the pay raise. They say your an independent contractor so they don’t have to give ANY benefits. A lot of favoritism. Very cheap company they use Skype as there only means of communication, therefore do Skype goes down so does the company essentially, that’s how you contact anyone there and ask for assistance on a call or post accounts. Very poorly ran. All the supervisors lash out if there having a bad day and curse.

      2.0
      3 Mar 2025

      Toxic Workplace

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is work from home.

      Cons

      The pay is not worth all you have to do.Hours are good but they force weekends on you. They claim multitasking but expect you to know it all and do it all with little training and no support. Management is toxic and chaotic. No advancement after a long time there but their relatives are promoted in weeks. If they're having a bad day or their kids are screaming in the background they will take it out on you. Backup is non existent if you're on the phone with a customer and need guidance. They will set you up to fail if they don't like you.

      Viewing 1 - 3 of 77 Reviews
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      ReviewsCustomer Service Solutions reviews

      Glassdoor has 90 Customer Service Solutions reviews submitted anonymously by Customer Service Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Customer Service Solutions is right for you.