Salary increases are minimal—typically just 7–8%—even when taking on full team management responsibilities. The role demands 24/7 availability, as any team may call during incidents, which happen frequently. During high-pressure situations, you’re expected to fully defend both yourself and your team, requiring strong resolve. Hiring practices are poor, with many new hires lacking the necessary skills for the tools and tech stack in use. There’s also significant micromanagement from multiple departments. On-call duties are unpaid, with no overtime compensation, and no bonuses aside from the 13th month. Performance incentives are limited to an annual increase of only ₱2,000–₱3,000.
