Covalen Solutions Reviews

2.3

25% would recommend to a friend

(911 total reviews)
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Suzanne Dolan

14% approve of CEO

22% positive business outlook

Covalen Solutions has an employee rating of 2.3 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Covalen Solutions employee rating is 38% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

911 reviews
1.0
1 Jun 2026

Great practical learning but high micromanagement and pressure

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The biggest positive for me was the practical learning. I worked directly with AI‑generated content, fraud detection, scam patterns, and impersonation cases, which gave me a very clear understanding of how large platforms handle risk and policy enforcement. Another strong point is the team environment. People are friendly, supportive, and willing to help, which makes a big difference on stressful days. I also think Covalen can be a good stepping stone for anyone trying to enter the tech sector, especially in analytical or Trust & Safety roles.

Cons

The main downside is the micromanagement. There is strict control over breaks, logins, and workflow, which can feel excessive and draining. The salary is also on the lower end compared to similar roles in other vendors, especially considering the level of responsibility. Another issue is the lack of stability. There are frequent changes, restructuring, and uncertainty, which can create a stressful environment. Finally, the workload and pressure can be intense, especially when metrics are tight and expectations shift quickly.

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros, better to stay unemployed as your mind is going to be ruined for the pressure while reviewing difficult content in a dirty office.

Cons

It's a failing company that has been able to hire the most incompetent people as "managers" / "team leader". The company is "managed" in panic mode and with threats. Management agrees to unfair quality metrics, then cuts our bonuses when we can’t meet them. The mantra is “at least we have a job” and “if you don’t like it, leave.” The office is bare. They removed canteen and snacks and we don't even have a coffee machine... Cleaning staff have been cut to a minimum. You sit on dirty chairs at dirty desks. We bring wet wipes to work. Dust balls roll under chairs; giant stains cover the seats. Bathrooms smell so bad it’s a mystery how we haven’t developed a new illness. Not the cleaners’ fault, there just aren’t enough of them. When client employees visit, management panics and orders us to hide phones and stay silent. They run between desks with wide, terrified eyes. You work in a big floor with no separations with people talking different languages, talking loud, laughing and it's impossible to focus. People inside have become robots, they know that whatever is communicated doesn't make sense, just somebody was threatened to send that random email/message. Long term colleagues are exhausted. You make "career" if you have connections. You're stuck in front of your monitor (if your monitor even works) because of a system that marks you "unavailable" if you don't move your mouse within 7 minutes. They're trying to turn you into a robot. The final irony is that all of this is to train AI that will eventually replace us. I don’t think we’ll actually lose the jobs because of AI only but because everyone in charge is too incompetent to do anything. Best of luck with the strikes!

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Glassdoor has 976 Covalen Solutions reviews submitted anonymously by Covalen Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Covalen Solutions is right for you.