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Cook Brothers Hospitality Group

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Cook Brothers Hospitality Group Reviews

2.6

21% would recommend to a friend

(25 total reviews)

8% positive business outlook

Cook Brothers Hospitality Group has an employee rating of 2.6 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

25 reviews
1.0
22 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay, lovely coworkers, and a good staff discount.

Cons

We were always either understaffed and struggling or overstaffed and not getting enough hours. This was a consistent problem across the 3 sites I worked at during my 2-year stint with the company. The turnover rate was horrendous, and the remaining staff had to pick up the slack with no reward or thanks. Upper management was out of touch with their employees, and quite frankly a bit sexist. I eventually quit because a male co-worker got a pay raise and promotion over me, and he'd been doing the job I'd been doing for two years for two months.

2.0
16 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The team here is amazing. A great team culture, and a fairly competitive discount (on certain items) make CBB a nice all-rounder for people working about 12 hours a week. If you don't mind working nights/weekends/weekend nights, which is rewarding in its own right. If you are looking for a few shifts a week to earn a little extra cash, then this company is perfect.

Cons

Upper management is removed from team needs and venue upkeep. They have displayed inconsistencies with renumeration, and will mislead on certain mission-critical details that borders on straight up lying. Upper management have been known to gaslight employees on taking responsibility without doing so themselves. Staff turnover is incredibly high, and loyalty is actively punished. Pursue employment at your own risk, ESPECIALLY if you're on a visa.

1.0
5 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Really cool team. You'll get to meet a lot of people in there late teens and early 20s that are all really really nice.

Cons

They just won't give you breaks on long shifts. On-site for 12+ hours and only paid for 9-10 hours. Upper management won't listen to on-site staff regardless of sites needing help.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 28 Cook Brothers Hospitality Group reviews submitted anonymously by Cook Brothers Hospitality Group employees. Read employee reviews and ratings on Glassdoor to decide if Cook Brothers Hospitality Group is right for you.