ConcertoHealth Reviews

How long can Concerto claim to be a start up company? HR spoke about the “new” approach to helping members by offering wraparound services for treatment. This is not a new concept! These services are supposed to be offered for all MMP members. It’s contractual! Before closing clinics, members could receive PCP services in their home. After closing most of the clinics, the in-home PCP services were only offered for very few members. Care was not coordinated between the Care Coordinator and the staff in the clinics. Our own staff would not respond to requests for help for members because they were too overwhelmed. Of coarse, your statistics for readmissions are declining but that is because Concerto is down to one partial contract! The reason Concerto is offering “training” opportunities to managers is because they laid off everybody outside of Washington and only kept the managers who wanted to stay.

First, the executives don't seem to care about the patients. They are only concerned with making money for themselves. They have a COO Chrissie Cooper who is a complete jerk. She prides herself on firing people. She thinks it's just a game. They need to fire her. I've been in meetings with her and she speaks to people with total disrespect. You may not always agree with someone, but there is a better way to do that than roll your eyes at someone. Seriously, she is a jerk, a bully and they need to get rid of her. If I could give them 0 stars or negative stars, I would.