Combined Insurance Reviews

3.4

59% would recommend to a friend

(1,019 total reviews)
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Richard Williams

70% approve of CEO

62% positive business outlook

Combined Insurance has an employee rating of 3.4 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Combined Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
20 May 2015
Recommend
CEO approval
Business outlook

Pros

There are none. It is a community of lies, hate, negative mental attitude and low pay. While reading this keep in mind this is as pro as I can get on the subject of Combined Insurance.

Cons

Being told to right multiple fake reviews on glassdoor is unethical and really sad. We were told in the recruiting department to lie on glassdoor in order to make us look better on the internet. Oh, I'm sorry on the Web, we were told not to use the word "internet" because that has a negative connotation. Get real. We were told to lie about the compensation and make it sound like it was a full time job with a base even though it is a stipend that ends shortly after the agents start.

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Combined Insurance Response
10y
Thank you for taking the time to write this review. I would like to apologize for your experience while working with us. We have every intention of making Combined Insurance a fun and exciting place to work. Please know how much we appreciate your honest feedback. We strive to be transparent and writing less-than-authentic reviews is not part of our strategy. Please be assured that we are reviewing the situation and we will take the appropriate steps based on our findings. Thank you again for reaching out to us. We will use this review to improve the work experience at Combined Insurance. We truly wish you the best of luck in all of your future endeavors and we appreciate the time you spent with us.
1.0
6 Jul 2015
Recommend
CEO approval
Business outlook

Pros

They are the reason I got my life, health, accident, and property and casualty license-which is the reason I have my current legitimate job in insurance

Cons

Before drafting my review, I tried to have a suppressed my sarcasm and agitation in my response. It is very difficult to do that, and describe what a poor opportunity this job is for 99% of those who will fall as prey to this company....as someone who read all of the horrific reviews on here before STILL deciding to give it a shot, it is my wish that you be VERY cautious as to what you are getting yourself into. I sincerely hope one person will reconsider, and possibly look for additional opportunities in an already tough industry (sales+insurance). Which, as I can see if HR's biggest rebuttal to negative responses on here (sales is tough). Well yes, sales is especially tough when the company you work for is a complete mess. First off, I would like to talk about the corporate training in Chicago. This is an absolute nightmare. Get ready to be roommates and sleep several feet away from another grown man or women, like you are living in college dorms again. Also, be ready to feel like you are in school again. But not college- the responses on here from HR about "extensive classroom training" is among the most absurd things I have ever heard. You are micromanaged worse than anything I have ever experienced in my 5+ years of college, and anything prior. As "students", you are treated more like children at a Kinder-Care facility. Expect strictly timed breaks and lunches, with some of the most monotone, boring lectures I've sat through in my many years of schooling. Then, what do you get to do when you go back to the hotel? Well, you will know not to go anywhere near the bar-since grown adults shouldn't be allowed to go have a beer and a meal. You will not have time to have a beer, and barely a meal-because when you get back you are scheduled (yes, you are literally scheduled even when you are not at the training facility) to perform homework assignments for nearly the entire night. We had several students actually go home after they found out that at age 50+ they would expected to complete homework assignments, unpaid, for the entire night, after training all day. Of course, our instructor found excuses as to why all of them mysteriously left....ironic that they all just had to leave at the same time, but of course it couldn't be anything relevant to them being smart and getting out while they could. You learn in a cult-like environment where you are expecting to scream and chant ridiculous things, all for the sake of "PMA" (Positive Mental Attitude). To further describe the massive disconnect between corporate and territorial and divisional levels, my territory manager even described this "excellent training" HR describes, as "memorization school" and "ridiculous". Next, we'll move on to all the fun when you return home! First, it starts with an extensive process to be reimbursed for your baggage fees. You will then start to find out all the talk about "this job is so great, you get to set your own schedule", is true. But, the truth lies in the fact that you will set your schedule from 8-9PM. I had some pretty good success in making sales in my short time with this company, but I will tell you right now between the wear and tear on your car and the amount of hours-you'd be better off looking for a position elsewhere if you can qualify for jobs paying 9/hr +. It is imperitive to your success that your life revolves around insurance. When you wake up, you will have a meeting with your "team" on most days. You are expected to call to make appointments after that time, then go to appointments scheduled for that day (often driving up to an hour and a half away-in hopes of landing a sale to pay for gas-which isn't reimbursed). Then when you get home, you are expected to call more, and more, to set appointments and prepare for appointments. Most of my days consisted for 8am-8pm workdays. As someone who considers themselves to be a hard worker, this is not where the problem lies. The problem is, when you are working these hours and not making money. For awhile, I thought I might be the only one...until I talked to all the people from sales school that I met and exchanged numbers with, and found they were sharing the opinion of myself and most of the reviews on here. This opportunity is sensationalized and is not what it is made out to be. Some will still be curious (as I was), even after reading my review and others, but I wish I had known some of this information prior to making that commitment and getting on the plane ride to Chicago. After that kind of torture at sales school and being trapped there (if you leave early, you will pay your own plane ride home), it almost seemed ridiculous for me to not "give it a shot". Fast forward to now.... I forwarded my letter of resignation (as I found nearly everyone from my sales school group did), and Combined took their good old time to process the letter and finalize my resignation. At first, I thought just due to it not being their priority. Then I learned that the shady waiver I signed, allows them to chargeback policies 60 days AFTER they officialize my unemployment. Them stalling the finalization of my unemployment, allowed for them to have about an extra month to allow customers to cancel policies (which happens often, after speaking to other people from sales school-opposed to the recruiter and local management that were misleading about the frequency of chargebacks). Now, quite some time after quitting Combined Insurance, I have a great job in the insurance industry. Don't kid yourself, sales is difficult, insurance sales is VERY difficult. If you put some of the things they teach you at sales school, and use it at a legitimate company-it could be somewhat helpful. Portions of my checks from my current job now go towards paying back policies that were sold by my Territory Manager during the "PAL ride-along week", as well as a few of my own. Do your own research on consumer complaints against Combined, there is a reason so many cancellations occur. At my new current position I have had 0 chargebacks. The last thing I will say, is that after this entire review (and reading other frightful reviews), if you are the slightest bit concerned about Combined, or even thinking about giving them a chance...find other employees to talk to! Don't be influenced heavily by tales told by management and corporate, because most are misleading. Goodluck!

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Combined Insurance Response
10y
Thank you for taking the time to write a detailed review of your experience. As you acknowledged, sales is a difficult career but finding success in sales can be a very fulfilling career. Our sales system is based off of The Success System That Never Fails – a philosophy that our founder, W. Clement Stone, established. This system has been in place for over 90 years and we have seen many people thrive within it to have life-long careers with us. With that said, there are many different sales systems and ours may not be for everyone. However, we truly are happy that you found a position that fits well with your professional strengths. Our Sales School is also grounded in this same W. Clement Stone principle. We believe that the exercises you complete while at Sales School will help you succeed within our system. For example, you mentioned that it felt like “memorization school.” We do have memorization exercises in our training to help our agents succeed in the real world. We understand that making calls to people you have never met in person can be a daunting task but our agents can lean into the scripted training they received to help overcome these obstacles. It is this type of preparedness that we try to instill in our agents while at Sales School. Again, thank you for your candor. We appreciate all feedback that we receive. We wish you the best of luck with your new career.
2.0
17 Jan 2019
Recommend
CEO approval
Business outlook

Pros

My Team...hands down. They were my only support system and made coming to work every day bearable . Vacation Policy. Work from Home Options. Gym on-site (Discounted Rate). Easy Location to commute to.

Cons

Director Level Manager does not invest time for professional development and lateral or vertical movement. Delegates tasks to others on the team without taking any initiative to complete them his/herself. For an Early Careers Professional, the department is very transactional and always works to the "next Monday" which provides extensive long hours and weekend work in order to achieve business needs. The company as a whole is a big boys club, and lacks diversity of thought. Extremely traditional mindsets which include dress code, pay, and availability after hours. (work life balance is not a priority, even on vacation you need to be able to access email and phone.) During the duration of my employment I had three direct managers, which eludes to the high turnover in the business as a whole. As an Early Careers Professional, this company lacks initiative and growth in order to attract this demographic and retain them in both corporate and sales environments. Especially from a competitive compensation, this company pays on the low end of the range.

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Combined Insurance Response
7y
Thank you for taking the time to leave this review. We appreciate your feedback, and we take it seriously. We are happy to hear that you felt supported by your team, and we thank you for sharing other pros like our work from home options when appropriate, the on-site gym and our vacation policy. We wish you all the best in your future endeavors!
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