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Colt Technology Services Group Limited

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Colt Technology Services Group Limited Reviews

3.8

72% would recommend to a friend

(1,745 total reviews)
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Keri Gilder

84% approve of CEO

62% positive business outlook

Colt Technology Services Group Limited has an employee rating of 3.8 out of 5 stars, based on 1,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Colt Technology Services Group Limited employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
13 Jul 2020

Best Telco

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wellbeing, diverse culture, care for employees

Cons

Often team restructure, limited opportunities to promote

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Colt Technology Services Group Limited Response
5y
Thank you for this feedback, we appreciate it! If you'd like to add anything else please get in touch at shareyourfeedback@colt.net.
1.0
16 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Not much. You’ll get a warm welcome. Some people are nice.

Cons

The ELT (Exec Leadership Team) are very poor. They are out of their depth, but they don’t realise it and do t listen to feedback. It’s a very hierarchical company and new ideas are just not welcomed. HR is a mess. HRLT is very inexperienced but again not so interested in feedback. In HR there is yet another new leader (the third head of HR in the last year) and whether she can make a difference remains to be seen. Colt tends to sack their HR leader every year. They have had 9 HR leads in 9 years. There isn’t a lot to recommend Colt for. I wish there was but there is not.

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Colt Technology Services Group Limited Response
3y
Thank you for taking the time to give us your feedback. We would very much value a follow-up conversation with you which we can arrange on a confidential basis whenever convenient for you in order to better understand your feedback. Please contact feedback@colt.net if you would be open to this.
1.0
21 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- Quick to adapt during the pandemic - Good flexible working options - Competitive pension scheme in the UK

Cons

- The current HRLT team is mediocre and struggles to show empathy towards employees experiencing hardship. - Bullying allegations within HR were totally downplayed and neglected. Not only was this not dealt with for a long time but the response was very nonchalant and inappropriate. - Attrition levels in HR are quite high despite management saying they’re not worried about it and suggesting it’s “natural”. - Projects get constantly delayed, canceled or dropped at the last minute because of lack of strategic vision. - The HR function is very much reactive, inefficient and not respected in the business.

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Colt Technology Services Group Limited Response
4y
Thank you for taking the time to give us your feedback. We’re sorry to hear that you have concerns about aspects of your experience of working at Colt. In terms of the comments raised, we invite you to raise these directly with us and would very much welcome a conversation on a 1:1 confidential basis, in order to better understand and help resolve your concerns – please contact feedback@colt.net to arrange this. We take allegations related to bullying extremely seriously and there is always a response from Colt. This takes into account the specifics of the situation, the views of the complainant(s) (how they wish to proceed) and how best to address the given scenario whilst ensuring a fair process for all concerned. Due to confidentiality, actions taken by the leadership team may not always be visible. We are very disappointed to hear that you consider the responses of the HRLT to not be appropriate. This is not the view of the Company, we value the HRLT and we would welcome the opportunity to discuss and address your concerns on a confidential basis. With regards to projects being dropped or cancelled, given Colt’s remit and operations, you will understand that projects are sometimes placed on hold when circumstances change – as with any global business. We’re really pleased to see your positive feedback on being quick to adapt during the pandemic. It is this adaptability that allows us to scrutinise and prioritise what is most important so that our employees, including those in our HR team, continue enjoying working at Colt. Our HR Leadership team is dedicated to ensuring the team is valued within the business and goals are achieved and team members are able to progress in their specialist areas. Thank you again for providing your feedback, we really appreciate it and would value a follow up conversation which we can arrange on a confidential basis with you, whenever convenient.
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