CoinTracker Reviews

4.3

76% would recommend to a friend

(20 total reviews)
avatar

Jon Lerner

69% approve of CEO

74% positive business outlook

CoinTracker has an employee rating of 4.3 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CoinTracker employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
5 Jun 2025
Recommend
CEO approval
Business outlook

Pros

(At the time) WFH equipment stipend. (At the time) Work from anywhere.

Cons

Honestly don't think there is enough space in this field to fill out everything. To begin, the reason I am writing this review now is because they just lost the ability to enforce their dangerous and unenforceable separation agreement where they threatened to sue former employees for "negative" reviews. Not a joke. The fact that the government had to step in and tell these people that they can't do that should be warning enough to stay away from here. But wait, there's more! The product development process / culture here revolves around belittling teams and individual contributors. There is no constructive feedback here. Leadership does not believe in that. Instead, there is very public Slack feedback (team wide) where people ask things like "Ummmm who made this? This looks bad 😂". Since leadership does not believe in positive and constructive feedback, obviously the people they hire under them also don’t believe in that. The founders have no clue what they’re doing or what they want. They follow hot trends and spend their time recoloring the app instead of building anything functional. There are few (if any) tenured employees at this company because layoffs are frequent and routine. Every 6 months there are large chunks of departures / firings. The worst one was firing the entire Customer Success team (yes the entire team) a few weeks before Tax Season. Yes. You read that correctly. A tax software company fired their entire CS team weeks before tax season, the busiest time of the year for this company. That’s the kind of 4D chess move that is rampant at this company. Overall, I sincerely suggest anyone reading this and considering this company to just spare themselves the headache and anxiety of having to work here. You will gain nothing, and you will leave with less of yourself.

1.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Reasonably good cash compensation. Fully remote and remote first.

Cons

Leadership does not have the skills required to navigate the company successfully and that deficiency trickles down to wide organizational failures. These failures have only worsened as the market outlook for the company has degraded. An early raise at an unachievable valuation during the peak of the crypto bubble combined with leadership hostility to favorable secondary market sales results in employees having no opportunities to realize value from equity grants. This is especially punishing for early employees who took lower pay and believed in the company. The founders early messaging about sharing in the success of the company isn’t backed up in practice. Unqualified executive hires weighed the company down even before the crypto crash. Leaders from massive companies were brought in to lead minuscule teams, lacking the practical experience with startups or small businesses the roles required. These ineffective hires commanded sky high salaries, which worsened the companies position during the down turn. Romantic relationships in the executive team went undisclosed and undermined trust in the organization and raised concerns that it influenced hiring decisions. The company asks you to leave politics out of work while loudly supporting politicians friendly to their regulatory needs, part of a pattern of setting expectations for work outcomes and behavior required of employees but not leadership. If you have concerns about the politics of the crypto industry, know this is a place where politics is an active part of the company strategy that you as an employee cannot comment on. “No politics” is a shield wielded to protect the founders from meaningful and business critical criticism. For early hires it is a jarring pivot from the early days where the culture was one that actively welcomed discussion across the spectrum of crypto enthusiasts and stood out as a counterpoint to other companies who championed a specific political stance and culture. Worse, these efforts are at odds with the personal beliefs shared by early leaders — indicating a willingness to disregard their own morals for profit.

5.0
15 Feb 2022
Recommend
CEO approval
Business outlook

Pros

* Compassionate leadership team who set clear expectations and treat employees as humans * 6x Y-o-Y customer growth means a lot of really fun and challenging problems to solve * Really bright, motivated colleagues; lots of passion for web3 but with equal parts humility * Joining early means having a disproportionately large impact on the team's success and culture * Accessible and curious management * Values demonstrated daily and are not just empty words * Async work culture fully embraced

Cons

* Common at rapidly growing start ups- ambiguity and a very fast pace can result in some inefficiencies

Viewing 1 - 3 of 20 Reviews

Glassdoor has 22 CoinTracker reviews submitted anonymously by CoinTracker employees. Read employee reviews and ratings on Glassdoor to decide if CoinTracker is right for you.