Club Quarters Reviews

3.1

42% would recommend to a friend

(117 total reviews)

John Paul Nichols

35% approve of CEO

36% positive business outlook

Club Quarters has an employee rating of 3.1 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Club Quarters employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

117 reviews
1.0
4 May 2014
Recommend
CEO approval
Business outlook

Pros

There is literally only one upside to working at Club Quarters, getting a paycheck, and working with the production staff. That's it. Outside of that, there are no other upsides.

Cons

Basically there is one overlying problem ... senior management/the executive staff. They have a very 'British/European' way of looking at their staff. You're over there, and we're over here. They're royalty, and you are not. They make that apparent in every, single breath they take. You are the scum of the earth, we are the all-knowing leaders that you can only imagine to aspire too. During my work experience over the last 10+ years, I have never worked with such narrow-minded, self serving, egomaniac's, in my entire life. And honestly, that's putting it mildly, I'm actually being kind. These people ... do ... not ... care about their staff, AT ALL. Let me say that again, they do not care about the happiness or progression of their staff, AT ALL. If you don't mind being ignored, constantly talked over, told you know nothing compared to what they know (and they will tell you that to your face), be verbally beaten up and sworn at by their CEO (literally), make you work for your bonus in such a way that is almost dehumanizing - only to have them give you barely 40% of your sweat, be told that just because it snows 3 feet and there are 80 mph winds throwing shards of ice through the air - that you STILL have to come in to work no matter what (no excuse is good enough), if you like being treated like anything BUT a professional, if you like this type of treatment, Club Quarters is the place for you! If you like being treated in an unprofessional manner, 8 hours a day 5 to 6 days a week, apply, accept the offer and join the line of people desperate to find other jobs. I guarantee you, within 3 months of working for Club Quarters, you'll be looking for another job and also wondering why in the heck you took the job to begin with. Their health insurance coverage is horrible, their pay - mediocre, work lifestyle non-existent (you do what they say and shut up). The only distinctive quality they have, is they don't believe in laying people off. Sounds like a good policy, right? No, they don't believe in doing that. What they do believe in doing, is treating you like a child, belittling you, basically they treat you like such garbage, that you will do ANYTHING to get out of their. Their turn-over rate for employee's is the highest I've seen in any other company I've worked for, specifically for senior managers. Listen, I'm just being honest because it's THAT bad. I'm not trying to dissuade you from working there, it's your decision. If you just need a paycheck and don't care how you're treated, it's a pretty secure job because it's the hospitality industry, which is relatively secure. People travel and need a place to stay. But if you're a career professional in any sense of the word, and you care about your resume and the professional contacts you make, this is NOT the place for you. Having this on your resume will not help you. Club Quarters is basically the bottom of the barrel. Now, with that said, I say that with a heavy heart, because the people that created the company are fantastic! Their intentions when creating the company was to create a professional hotel industry, niche to the market. Ralph Bahna, one of the founders of the company who recently passed away, who at times was challenging to work with I've been told, still had a professionalism about him towards his employee's that was the essence of that industry, hospitality. Which with the way the company is running currently, is the exact opposite to what you'd think a hospitality company should run like. You'd believe that the company would want to emulate the arena the company supports. This may be true for some other hospitality companies ... but not Club Quarters. My advice ... if you care about your career, if you care about how you're treated, ... find another company to devote your time too. Pretty much anything else would be more gratifying.

1.0
18 Dec 2019
Recommend
CEO approval
Business outlook

Pros

-Decent pay -Many great, talented people--with the exception of the most critical one (see below)

Cons

The biggest problem is the CEO--a very, very difficult person. It's evident that he has some major anger and psychological issues. He regularly and loudly berates employees, often by viciously swearing at them even in front of others, even if and when he's the person who is either objectively wrong, or the task for which that person is getting shouted at was directly assigned to him/her by the CEO in the first place. It might be partially excusable if the CEO obtained results, but he does not. He is a substandard leader who listens to no one and has no vision or concrete strategy for the future. Instead, he unfortunately buries his head in the sand, uses ambiguous buzz words in a vain, sad attempt to sound like a profound and innovative expert, and blames other team members for the ongoing decline in company performance and morale. Also: -Poor work-life balance -No room for growth at all--you're hired for your position and that's it -Revolving door of employees. We regularly lost at least one employee every 2-3 weeks (despite being a small company). Very few people have been there for longer than a year with the exception of the few people who have become accustomed to being harassed and abused -Work projects are often random in nature. You won't learn anything new and, worse, it may even damage critical skills you've developed at previous jobs Bottom line: stay far away.

1.0
16 Mar 2017

Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The industry itself is pretty cool to work in, the hospitality industry. If you love people, it's a great environment!

Cons

With having worked for other hospitality companies, I can honestly say Club Quarters is probably one of the worst environments I have ever worked in. I sat in meetings where senior management was screaming at you! Club Quarters is unfortunately not unlike other corporations, they really don't care about their people, which is really contradictory to the industry they're in. Senior management is horrible!!!! If you care about your career, stay away from Club Quarters. If you just need to make money, that's about as much satisfaction as you're going to get.

Viewing 1 - 3 of 117 Reviews

Glassdoor has 118 Club Quarters reviews submitted anonymously by Club Quarters employees. Read employee reviews and ratings on Glassdoor to decide if Club Quarters is right for you.