Aside from the obvious excellent location downtown in Bastion Square, CloudPractice has a big list of Pros. Among the biggest is a friendly, casual environment. We do monthly fun team building events such as the VR arcade, axe throwing, escape rooms etc, as well every Friday the team will unwind with a few beers and some games (on-site foosball!) resulting in a tight-knit group.
We have an open concept office that allows for a good amount of interaction with our colleagues that enables keeping the workday engaging and fun.
The management is very effective at promoting a culture of 'doing the right thing' and upholding strong corporate morals while still being supportive and understanding of their employees, allowing for flexible hours and autonomy with just one rule of "as long as your work gets done" enabling an easy work/life balance.
Poor salary rate
Poor benefits (when I was employed, the manager was considering cutting dental 'because no one uses it')
Poor training
Angry clients
Buggy, archaic software