Pros
There is no pros of cars24
Cons
Customer support complaints Like any used-car platform, some buyers complain that car condition didn’t fully match the listing. Management cons of CARS24 include high operational costs, profitability challenges, customer trust issues, strategic restructuring, intense competition, leadership diversity gaps, and inconsistent service quality. Some users complain about price differences between online valuation and final inspection price, which can damage the company’s reputation and customer trust. The company has had to lay off employees and restructure teams after certain strategies or projects didn’t work as expected. Lower and upper level employees have weak financial management skills. There is poor coordination between management and employees, and the HR department is also ineffective.
