Capsule Reviews

3.1

36% would recommend to a friend

(336 total reviews)

Eric Kinariwala

39% approve of CEO

33% positive business outlook

Capsule has an employee rating of 3.1 out of 5 stars, based on 336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capsule employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

336 reviews
2.0
30 Mar 2026

More work but no pay

Recommend
CEO approval
Business outlook

Pros

They don’t pay you to live but it’s a job when you need it.

Cons

They’re constantly adding to work load, constantly being managed, no job security. The goal isn’t clear and constantly changing or adding unnecessary tasks. It’s never enough. No raises, they’re constantly adding more work to do but don’t pay you to do it.

1.0
14 Mar 2026

Not worth it

Recommend
CEO approval
Business outlook

Pros

You work alone with no micromanaging Finish your route early? Still paid for the full 3-hour window

Cons

Zero reimbursement for gas, vehicle maintenance, insurance, repairs, or wear-and-tear—you eat all those costs Must use your own cell phone and data plan—no company support Classified as W-2 employee, so no way to deduct business expenses (IRS allows ~$0.76/mile for mileage)Average route ≥35 miles = ~$27 in unreimbursed costs per shift A “$24/hour” 3-hour shift drops to roughly $15/hour or less after mileage alone “Tips” are paid to the company, then added to your pay as “incentives” — not classified as tips, so you’re fully taxed on them with no tip tax benefits Extremely high turnover—constant stream of new people because they burn drivers out fast They’ll run you ragged, then move on to the next driver This might be tolerable as a very short-term cash grab (one week max). Long-term? They exploit you and don’t care. Don’t do it.

5.0
6 Mar 2026

Impact

Recommend
CEO approval
Business outlook

Pros

Make a huge impact, recognition, visibility, fast-paced. People first!

Cons

Too fast for some but not for me.

Viewing 1 - 3 of 336 Reviews

Glassdoor has 359 Capsule reviews submitted anonymously by Capsule employees. Read employee reviews and ratings on Glassdoor to decide if Capsule is right for you.