Canadian Institute Reviews

4.2

96% would recommend to a friend

(72 total reviews)

Ellen Jensen

98% approve of CEO

95% positive business outlook

Canadian Institute has an employee rating of 4.2 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Canadian Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

72 reviews
1.0
27 Nov 2017

Beware - unbelievably bad

Recommend
CEO approval
Business outlook

Pros

Convenient downtown location - location is good for travel from the island.

Cons

It’s almost unbelievable how awful this company really is. Many staff are very junior, so likely don’t know better yet, anyone who has worked for even a mediocre organization will move on quickly. The red flags are immediate the second you arrive onsite. Senior management is extremely weak, across all business functions. Marketing practices are very out of date/non-existent, zero understanding of digital marketing and content marketing practices (basically anything outside of direct mail and very, very poorly written ad-hock emails). The marketing and sales teams actually pushed back on collateral development, basic copy writing for the audience, and social media - this should be enough to make any competent professional run for the hills. Sales/sponsorship reminded me of stereotypical used car salesmen tactics, no understanding of relationship based selling, zero integrity, delivery/fulfillment is even worse. Strategy is not part of the culture, or understood, at any level. The level of arrogance within the executive team is astonishing given the poor and outdated quality of the events and business models. Any sponsors, speakers, delegates or staff that speak up are actively and openly discredited within the company. There is no infrastructure to support a business of this size in today’s day and age - just look at the NEW website! That’s what is customer facing, imagine how much worse it must be internally, and then multiply it by 100. No CRM, no basic tracking tools, horrible customer database and zero understanding of how to grow a database. Anyone with new ideas or more experience than the senior team will be shut down and/or discredited. With the exception of a small (very small) group of staff, mostly from the Production team, the skills base at this organization is very, very limited. There is a lot of internal tension amongst the different business lines, unclear direction amongst executive team (of 3), zero accountability, no quality control, no mentorship to build teams and skills, defensive and arrogant management team, old dirty building and office space using very, very outdated equipment.... it really doesn’t get any worse. Management team openly discussed health issues of the owner and other employees, yet HR does nothing.

1.0
12 Aug 2017

A bleak future unless real chances are made

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Decent pay (not amazing) - *Some* great people

Cons

- Bad business model - Poor senior management - Rigid processes - Interdepartmental conflict - Too many events - Buying lists - Insufficient sales staff

2.0
16 Jun 2017

Apply with caution

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Opportunity to travel across Canada (and sometimes US, depending) *Colleagues (at your level) generally friendly and willing to help *Convenient downtown location *Opportunity to learn about many different subjects

Cons

*Inadequate and/or unhelpful training *Constantly shifting policies and work expectations *Excessive pressure on some departments to turn struggling company around *High turnover, which is disruptive to work flow *Environment has become negative and stress-inducing; people watching their backs

Viewing 1 - 3 of 72 Reviews

Glassdoor has 72 Canadian Institute reviews submitted anonymously by Canadian Institute employees. Read employee reviews and ratings on Glassdoor to decide if Canadian Institute is right for you.