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      Call-In Homecare

      Engaged employer

      Call-In Homecare Reviews

      3.5

      59% would recommend to a friend

      (26 total reviews)

      46% positive business outlook

      Ratings by category

      3.7

      Culture and values

      3.7

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Call-In Homecare has an employee rating of 3.5 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Call-In Homecare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      26 reviews
      1.0
      19 Mar 2026

      Don’t do it!

      Quality officer
      Recommend
      CEO approval
      Business outlook

      Pros

      There aren’t any pros in this role.

      Cons

      You will always be working, on call is 6am until 10pm, you won’t have any clarity on your shifts or any meaningful support as nobody in the office communicates. Again, you will literally always be working, and even on your days off you’ll be asked to cover shifts. Very bad place to work.

      avatar
      Call-In Homecare Response
      3d
      Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Call-In Homecare, we recognise the important role our office-based teams play in supporting both our care staff and the people who use our services, and we appreciate that effective communication, support and work-life balance are important factors in any role. We value feedback from both current and former colleagues, as it helps us reflect on our practices and identify opportunities for improvement. While experiences can vary, we remain committed to providing a supportive working environment and ensuring colleagues have access to guidance and assistance when needed. We thank you for your contribution during your time with Call-In Homecare and wish you every success in your future career.
      5.0
      11 Jan 2026

      Great workplace

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive environment and great to work for

      Cons

      Nothing that I can think of!

      avatar
      Call-In Homecare Response
      5mo
      Thank you so much for taking the time to share your experience. We’re delighted to hear that you feel supported and enjoy working with Call-In Homecare. Creating a positive and encouraging environment for our team is really important to us, so it’s wonderful to know this reflects in your day‑to‑day experience. If you ever have suggestions or ideas that could make things even better, we’d love to hear them. Thanks again for being part of the team!
      2.0
      4 Sept 2025

      severe lack of training

      Carer
      Recommend
      CEO approval
      Business outlook

      Pros

      weekly pay and some really nice cilents

      Cons

      lack of training put into some really bad situations and expected to know how to deal with them.

      avatar
      Call-In Homecare Response
      10mo
      Thank you for sharing your experience. We’re glad to hear you’ve had positive interactions with clients and appreciate the benefit of weekly pay. We’re genuinely sorry to learn that the training provided hasn’t met expectations and that you’ve felt unprepared in certain situations. Your feedback is important, and we take it seriously. We’re actively reviewing our training processes to ensure all staff feel confident and supported in their roles. If you’re open to it, we’d welcome a conversation to better understand the specific challenges you’ve faced and how we can improve. Thank you again for your honesty and commitment to your work.
      Viewing 1 - 3 of 26 Reviews
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      ReviewsCall-In Homecare reviews

      Glassdoor has 28 Call-In Homecare reviews submitted anonymously by Call-In Homecare employees. Read employee reviews and ratings on Glassdoor to decide if Call-In Homecare is right for you.