Where do I start. If you are an experienced Account Manager looking to work for this company do not do it. I feel like I have been tricked. You will constantly be putting out fires, you have very little control over your commission as you are not only managing existing accounts, but you will be managing cleaning technicians as well. You will find yourself running all over trying to keep current customers from cancelling, cleaning up mistakes made by cleaning technicians… and there is no let up. It is a constant stream of negativity. You will find yourself glued to your work phone, and losing your work life balance. You can’t even take a day off with out a ton of things piling up, thus causing dread about coming back to work. Anytime you bring up concerns to the corporate office, they regurgitate a generic corporate answer and don’t actually listen to what is going on in your market. This company also doesn’t keep up with economic changes and inflation, so the base salary ends up being very low, and they refuse to budge on paying a livable wage. There is a huge turn over rate for a reason.
