Buffer Reviews

3.7

72% would recommend to a friend

(30 total reviews)
avatar

Joel Gascoigne

70% approve of CEO

65% positive business outlook

Buffer has an employee rating of 3.7 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buffer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

30 reviews
3.0
19 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Remote first culture, a lot of empathetic and caring employees, opportunity to travel globally for company retreats, 4 day workweek, good work life balance.

Cons

- Typical founder-CEO problems. The CEO has never led a bigger company, has minimal other industry experience, and didn’t bring in or encourage new viewpoints (execs were mostly promoted from within). - The company considers itself very inclusive, but that inclusivity is centered around its white, millennial, mostly male, early employee group who hold and exert most of the power. Outsiders are unlikely to get into the inner circles where the power/influence is. - They’ve fired their last 3 employees in charge of diversity and inclusion, including 2 talented Black women, and have fired or been unable to retain many of their other Black employees. - Limited career growth opportunities due to lack of company growth.

2.0
25 Oct 2018

Don't drink the Kool-Aid...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely Seemingly nice people (not all are...some are passive aggressive) Pay is good and transparent Global retreats

Cons

People can be fake Upper management can be flaky It is not the "dream" job, other reviews claim it is People can take on too much and not deliver with no consequence CEO can be moody

avatar
Buffer Response
7y
Hey there, thanks so much for sharing so openly the areas where we have room for improvement. It's really helpful to hear that more structure and policy might be something we could benefit from, as well as working on clear communication and feedback (to fix that feeling of passive aggression you noted). Thank you for caring enough to want to improve things, and for the time you have given to Buffer so far. I hope we can turn things around for you.
2.0
17 Feb 2023

Candidates Beware

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Remote work -Some very kind and compassionate people who care about one another -Retreats, when they happen -Sabbatical at 5 yrs - take notes from others and use it to plan your exit. -Compensation for international employees is great (paid at US market rate), for US employees it’s mediocre and comparable to other small tech companies. Additional benefits that once were novel are industry standard now.

Cons

-If you’re looking to progress in your career, don’t plan on staying more than 1-2 years. -4 day workweek that they brag about is dependent on team and whether you can get everything done in 4 days, otherwise you’re expected to work that 5th day. -Financial outlook is poor. They waited too long to ship the features customers were asking for 5+ years ago, resulting in loss of market share and a consistently downward trending ARR (posting a loss of 4.39m in ARR since January 2020) more info available on their transparent dashboard. -Employees fired citing “performance issues” without proper PIP being implemented. Particularly prevalent amongst individuals from under represented groups. -So many claims to caring about DEI, but only if it allows everyone to maintain their level of toxic positivity. -Joel is out of touch and lacks the experience to actually progress the company in a meaningful way or keep this ship from sinking. He either changes his mind, or just doesn’t make a decision at all, preventing teams from having clear direction. -Leadership (with exception of Product) are only in their roles because they’ve been with the company from the earliest days - not because they have prior experience to qualify them for their titles or experience leading and growing departments, basically the blind leading the blind. -Beware of asking questions, pushing back on ideas, or asking for accountability.

Viewing 1 - 3 of 30 Reviews

Glassdoor has 32 Buffer reviews submitted anonymously by Buffer employees. Read employee reviews and ratings on Glassdoor to decide if Buffer is right for you.